Stream Alerts

Absolutely no user support from app developers. We have reached out about several issues we are having and there has been no reply.

At beginning the app was working. At this moment the App is not working. No answer from support.Its very sad #update 15.12 i got feedback. We try to solve the problem i think

0 customer support, the concept is awesome but the app just doesnt work

Today, I have launched a new product, and it is crucial for my business to have the Stream Alert working seamlessly. However, the Stream Alert is not functioning at all. It continuously displays "loading" and does not open. I have invested a significant amount of money into this service, and it is imperative that it works correctly, especially during this critical launch period. No response via Email

The UI is rather clunky and after months of back and forth with the devs we've decided to uninstall it. It still shows other people's sales on our streamer's alerts which makes our brand look immensely unprofessional and we simply can't continue using it. If it ever gets fixed we're happy to give it another go but till then I'll be leaving the review as it is.

This stream alert does work, I set it up to where they can enter a name and message. That part works great. I have been messaging the owner of the app for some support on how to display the image of the product with the alert but have been unable to reach them. Have reached out in Shopify and also Twitter weeks ago. I do not think there is active support for the app, just a heads up. I will change my review if the app owner will reach out to me and answer my simple questions.

been using this app for 4 years and finally cancelling. they alerts only go through like 10% of the time or less. always buggy, its too bad i do need a reliable product that triggers real alerts but this one doesnt so yeah sadly... cancelling. but it used to work really well in like 2020. now it doesnt at all