SASO

StoreFAQ: Product FAQ Chatbot

by Storeware✓ Built for ShopifyFAQ · #4 in category
Tracking since Dec 3, 2025

Review summary

158 reviews on the listing
4.9★
5 ★
15598%
4 ★
00%
3 ★
00%
2 ★
11%
1 ★
21%

Last 30 days

4.8★

12 new reviews

▼ 0.2 vs. all-time

Recent reviews

20 most recent
★★★★★Danie HooFrance · Oct 16, 2026

Très bonne solution, et chat très réactif.

★★★★★Komu LABMexico · Oct 16, 2026

i got my problem solved very easy, Michelle was super helpful and she solved my problem very easy, really appreciate her support, highly recommend

★★★★★BionoidsIndia · Oct 14, 2026

A neatly customizable FAQ widget. The best part is the customer support, special thanks to Florence for her prompt and effective response!

★★★★★Saliméa beautyFrance · Oct 9, 2026

★★★★★ESSENCE of SULPHURUnited Kingdom · Oct 7, 2026

Easy to use, and it change the feel of my website. I don't need to answer q&a individually now. The helpdesk was super fast to answer and help me out when I got stuck. Very attentive and efficient. Shoutout to Martha!!

★★★★★BillaboneSouth Africa · Oct 7, 2026

Santos was very helpful with the StoreFAQ app when I reached out. This app is really useful on product pages to help answer the most important questions customers have. I will highly recommend it.

★★★★★dampfgenerator.atAustria · Oct 6, 2026

Very quick and professional support!

★★★★★Estrella & The StarsCanada · Oct 3, 2026

★★★★★Deck & Rail SupplyUnited States · Sep 19, 2026

APP NEEDS IMPROVEMENT

★★★★★TheJazzHhopCooker StreetwearCyprus · Sep 19, 2026

Nice FAQ layout ideal for professional online pages and shops.

★★★★★BLXWAVECanada · Sep 19, 2026

Great app, got an FAQ running instantly with the help of Martha who also helped me edit the page. You're the best Martha!

★★★★★CHEIKHWOSenegal · Sep 19, 2026

A noter qu'un expert est toujours pret à répondre à vos questions!

★★★★★The Pump Shed AustraliaAustralia · Sep 14, 2026

★★★★★Cherry Tree Wellness CoUnited States · Sep 12, 2026

I had an unfortunate incident happen with my store and reached out to Amin. He was super helpful in resolving all issues that I had. I am so grateful to have Amin and the rest of the crew at storeSEO. They are very helpful and knowledgeable.

★★★★★Oak & MurphyUnited States · Sep 10, 2026

Jen was amazing at helping me understand how to use StoreFAQ, which is super helpful in setting up all the FAQs I need for my site! Highly recommend!

★★★★★IL-ĦSIEB KOLLOXMalta · Sep 8, 2026

Loren was incredibly helpful and professional throughout my experience. She provided excellent customer support, was patient and attentive, and made sure my issue was handled efficiently. I really appreciate her dedication and positive attitude. Excellent service — thank you, Loren!

★★★★★Rhinox ActiveAustralia · Sep 4, 2026

Good customer service. Nicole was very helpful :)

★★★★★BoutiquemirelMexico · Sep 4, 2026

★★★★★BlagowoodUkraine · Sep 4, 2026

I really like this app for its functionality. It's great that it includes structured data (schema markup) for SEO, and it's very flexible for customization on any page. I needed some help adapting the FAQ block to match my website's unique style. The support team responded incredibly quickly and helped me with custom CSS to make it look perfect on both desktop and mobile. I'm very grateful for their professional and effective help. Thank you!

★★★★★Chef-KittyUnited States · Sep 4, 2026

This is a great app and they have great support. Sadman walked me through how to install and setup the app. They have a free plan which I am going to start using now and put the questions I get from the customers so the shop is more informative

Review locations

Top countries by review count
United States
6339.9%
Australia
159.5%
United Kingdom
138.2%
Canada
95.7%
Germany
63.8%
Hong Kong SAR
42.5%
India
31.9%
Mexico
31.9%
France
31.9%
Czechia
31.9%