Excellent experience using Genie Store Pickup. It's incredibly easy to install, works really well even with our complex and unusual configuration, and inncredible support from their team whenever we needed assistance. Can't think of a way they could improve it lol - just keep it up!
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Review summary
225 reviews on the listingLast 30 days
73 new reviews
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Recent reviews
20 most recentGenie app is a wonderful and great app that support the smooth running of my store in the aspect of optimization. It also increase my customer experience in the aspect of adding some useful features that improve how customers interact with my store. I highly recommend this app to all store owners
I have had a great experience with Genie store pickup. The app is easy to use, works smoothly, and provides useful features like the trust badge features for managing store pickup options
This app turned out to be a valuable addition to my store right from the start. Installation was quick and painless, with no surprises or complications. The design is clean and easy to navigate, it runs smoothly without any hiccups, and it has simplified several aspects of my daily operations. You can tell the developers really invested time in creating a strong product with excellent ongoing support. I’d confidently recommend it to fellow merchants in search of a reliable, high-quality solution.
First, I was reluctant to add another app. Ali who is the developer earned my trust and helped me all the way with the app. Great Help all the way. We had issues with generic pick up option that come with Shopify since it becomes the default option for everyone. This app been instaled and we are looking forward to see great results.
Recently installed the app to get our shopify store completed with in store pickup. I had a question and emailed in and quickly got a response with instructions on how to make the change. Very pleased.
We have two ecommerce web sites. I installed Store Pickup in the first one and it worked perfectly. The second one has some customization and I needed help from Genie to get it going. They were super responsive and very efficient. I really recommend the product
This app is great. The customer service was excellent. They got back to me super fast and helped me customize what I needed. Thanks.
Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email. Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional. This app is functioning as advertised. It is clean and easy for the customer to use. Customer service makes this app a BARGAIN
I love this app. They have excellent customer service. Quickly done well done. I highly recommand this app.
Great workaround for shopify’s lack of local pickup option. Good tech support and overall very happy with the functionality!
Im really pleased with the help I got when I tried Store Pickup by Genie Apps. Super service from the developers! Thanks guys!
I perfect, they help me to customize language, customize appearance, its work perfect, I recommended this app
We needed some help with the app install and the owner of the company got back to us quickly and resolved our issue fast and was very accessible.
We installed this app for our marimekvancouver.com website. It was super easy to install - needed a few tweeks at the end from Genie. They were superhelpful and later on, when we upgraded our theme they were able to jump in again and make a quick fix for us. Totally recommend them.
The best app for the store pick up. He did many customization for me and support is second to none. Very timely support as well , I am very very happy and it is working perfectly for me
Initually, we had some troubles with adapting the app to our services. However, after contacting the developer he supported me in every way possible. Eventually, we succesful run the app and it supports our business :) Really advise it.
I've tried most of the Store Pickup apps in the App Store and this one was the only one that functioned well with my custom theme. Ali and his team were also able to even customize some of the functionalities for me to match my designs. I strongly recommend you to try the app for yourself!
This is a really solid app and has really helped us with pickup orders through COVID-19. The app is extremely easy to use and the support team is wonderful. If you download and it isn't working perfectly, please don't immediately uninstall and reach out to their support team. They've been able to navigate me through a couple things and I am really happy with the app and their support team (fast response time and helpful solutions!)
We found this to be the most useful curbside app available. I would love the ability to customize it a bit more, but I'm sure any shortcomings are due to limitations of the Shopify platform. I'm giving a hearty 5-stars because I broke the app the morning just tinkering around. Ali responded to my support email within minutes and had it quickly resolved. I don't think we had one customer affected by my careless error. Thanks!