I appreciate that it's free, but twice I have reached out to support without a reply. As a user on the website, the option to add your address to the store locator is pointless because the store locator does not return locations based on your address. The stores are listed in the order that you the admin originally input them when building the store locator for your website. So, if I list myself in Florida, it won't show Florida locations ... not first nor in terms of distance from me. Instead, it will show then however I listed them ... so it might be Hawaii, California, Florida, then New Jersey. I reached out to support to see if I had made an error or if the return of locations didn't include the location functionality - no reply. Then I had a customer tell me the store locator was down and they were trying to see locations. I checked and the store locator page being used no two of my websites were showing an error on the website. I wrote support. No reply. Mysteriously, the locator came back up a few minutes later. I sincerely appreciate what is built here. And I sincerely appreciate that it's being offered for free. I just wish customer support was there ... and I wish the locator returned results based on the user's location.
MS Google Maps & Store Locator
Review summary
29 reviews on the listingLast 30 days
4 new reviews
▼ 2.8 vs. all-time
Recent reviews
20 most recentBulk import won't work, used their export template and have a valid google api key applied. Reached out to support 3 times, never heard back. Switching to a different app.
Their page loading times are horrible. It took over 2 hours to enter 8 locations on a map with their website constantly timing out. We have gigabit speed internet so I know it wasn't on our end.
Overall a bad experience. We had code spoiling the UX of our website. The Store Locator Team took ages to adress it, until today its not fixed and at some point they would not answer to emails anymore. Horrible. Don't use.
Looks good, easy to implement and, best of all, it's free! It's not customizable but it gets the job done!
Amazing app for a store locator. Works prerfectly for us and the support is fantastic and helped me fix all my issues.
Easy to use app for store locator page. You get various options for customizing the map look to fit your page aesthetic. I did have some questions/issues with integration but the support team was great and very fast responding to emails.
Great app! Needed some help formatting the tables properly for bulk upload and the support got back to me in a matter of hours with the updated CSV file ready to upload. Fantastic service as well. Strongly recommend!
I would normally not give 5 stars but, given the scarcity of free options for greater than 1-5 stores, this really was a great tool for me. Customer services is decently responsive and willing to help. I see people comment on bulk import, worked like a charm for me. I'd prefer if sorting stores was easier
Cost effective way to display my dealers, quick response from the support and the issue is fixed. Thank you!
Installed the APP and had to add this to 9 other stores with 9 different languages. Manthan helped with getting new development on the app to allow us to change text boxes. Very quick to respond with all issues and look forward to working with Manthan and the team to develop the app with us further.
Very nice app. I was able to enter all our accounts. They also provide a great customer service, xxx
We have been using this app for 6 months seamlessly. Setup was easy and the team is helpful. We had a minor glitch and they fixed it the day we reached out.
We've been using the app for a few months and are happy with it. The setup with Google Maps was a little intimidating but following their exact instructions got us through it just fine. We had a minor problem with the app not running on one of our computers- support advised us to clear out Google cookies and cache and that did the trick. It's been easy to add to stores to the locator and our customers have found it easy to use as well. At $6.99 for the plan that we needed we find it worth it and very competitive with any other app that we were looking at.
Was provided with incredible help when trying to set up the app and connect the Google API. They were very patient and assisted me with getting started. Can't wait to use this app to display my stores stockists!
Works well Thanks for good customer support
Their customer service is spectacular. I want to change the color. They help me with the CSS code. The map on the screen is also big enough for people to search for.
** 2-month update** I'm still using this app to show customers the retailers that stock our products. I like the generous number of shops allowed and reasonable pricing. The map works well with MapBox and Google. The customer service team helped me resolve a couple of small issues I had.
When it comes to customer service, they are outstanding so 5/5 on that. But the page is slow to load, so overall I have to give it a 4/5. Very good for a free app.
Easy to use and great looking page. Now that they figured out the google maps issue this app works perfectly!