I needed help from support to solve a design issue. Response was fast and efficient. The support from Peter Nguyen is always really solid and helpful. The app works nicely and has the functions needed. UI is easy for everyone. I can really recommend this.
RP ProMap ‑ Store Locator
Review summary
388 reviews on the listingLast 30 days
42 new reviews
▼ 1.5 vs. all-time
Recent reviews
20 most recentUseful app for our website! Helps our dealers engage in prospective clients. Also lets our customer's find installers in their area.
Just getting started . So far so good. Working on bulk data dump. Seems easy enuf but will update as process goes on. So far look and feel is professional and accessible which is what I need
This review request came before I had a chance to use the app so I have no useful information to share. It is frustrating that it keeps insisting I do this, so I'm not sure if I will keep that app afterall. If I do, I will gladly come back to review it at a later date.
I have this on multiple stores, it was great to start with but adding additional stores makes the app crash a bunch of time - I have gave up on 2 stores and went for another app. Its just not reliable - shame!
Its a shame it takes so long to get customer support, my app is down and no one can help me ... you need 24 hr customer service please.
it does everything i need - all in all a good app. but not good value for money - $15 a month?? $4.99 and it would be a 5 star
Easy to implement and customise map layout. We used this map as it had the custom importing features we needed for our store. Only issue has been with the Google Map API reaching it's limit several times, which is unfortunately not updatable without contacting Secomapp support. However, once contacted, support were quick to deal with the issue.
Support team is responsive, but the app is limited and not able to easily edit your profile/store. Would not recommend if you need to ever make edits to your store including name or store marker.
I used this app for our Dealer Market. We had our original website and added another one. I was toggling back and forth from one to the other and deleted my information on one of the sites only to find out that it deleted my information on the original site. I lost over 200 contacts. Secomapp would not respond to me for over a weeks time after I emailed them about 5 different times. I was told from Peter that there was nothing they could do for me. He didn't help me figure out why this happened or anything. He didn't care. Apparently they have no backup for there customers and they don't care AT ALL about there customers. I pulled there app from both of my websites and will never use them again. BEWARE!!!!!!!!!!!!
App is good, but customer service is pretty bad. I had spent more than 1 months just trying to solve an issue.
We paid for this app and it doesn't work well. We asked for technical support, but we didn't get any response for looong time.
They don't support Google Chrome out of the box. They make you create your own custom API just for it to be supported on Google Chrome. Definitely not worth the money!
Quick, efficient and professional help in fixing an issue with the app as it appears on our website. Thank you!
Horrible. Our maps either don't work half the time or load unusually slow. Contacted support multiple times to fix which only results in the same issues continuously. Lots of frustrated customers along with myself. Do yourself a favor and find another store locator app.
Perfect customer service (3 minutes for response) and professional help in fixing an issue with the app. Thank you very much for your help !
This app is easy to work with at the admin level and the customer support is excellent. Would happily recommend this to anyone!
support very helpful - app very clean and easy to set up! I can recommend it. Very cool to see how the company is growing.
With the app cost you have to pay for Google API separately and you can not change the page slug. Does not worth it.
Usamos esta aplicación para localizar los centros de servicio técnico y nos resultó muy simple de implementar.