Life saver. Stay.Ai gave us white glove service from the beginning. It was easy to switch to them from our previous subscription app. The dashboard gives you more options, better stats, and even more opportunities to sell more product than any of the other platforms I've reached out before going with Stay. We've been with them for over 6 months and despite a few hiccups which were taken care of immediately, it's been smooth sailing. They also have a retention engine that works wonders! I'm impressed and highly recommend them to any shopify biz that relies on recurring revenue and subscription models.
Review summary
148 reviews on the listingLast 30 days
7 new reviews
▼ 0.5 vs. all-time
Recent reviews
20 most recentWe were nervous about migrating our subscribers because they are the most important part of our business, but Stay made it easy and handled it from end to end. We just rolled out our first experience last week and are already seeing great results in reducing churn (GWP, offers), increasing LTV(add-ons), and reactivations. Highly recommend!
Fantastic customer support and really well designed features. Having used several subscription apps (Smartrrr, Recharge, etc) this is my favorite because of the marketing tools. It does all the things you would expect but makes it really easy to increase LTV and even A/B test different campaigns. I have recommended it to several other Shopify stores.
We migrated over to Stay Ai from ReCharge for multiple reasons. We wanted a unified checkout, better support, more customization opportunities and more. Since the migration, our subscription platform has grown tremendously. I do not regret the switch and recommend moving over to Stay Ai if you're currently using a dated subscription platform like ReCharge.
Their team scoped out a project, promised they could do it then wasted a month of time to communicate their system couldn't properly handle flat rate bundles. I was very upfront about the amount of work involved and offered other solutions to their devs but was met with "our system doesn't work that way". Extremely disappointed with their lack of internal communication abilities. Sales shouldn't make promises, then have a project manager come in and say it's possible, then take a month to say dev refuses to even make an attempt to modify the way their system works. I'm glad I didn't end up launching with them, if this is how they handle dev I can't imagine the system itself is very robust at all.
Our brand relies heavily on recurring subscription revenue and we made the move to Stay to take advantage of their unique feature set. Their migration/implementation team is incredible--we got up and running quickly and saw no data loss for existing customers. Since onboarding Stay, we've leveled up our retention strategy by testing offers for free gifts, discounts, and more. Their analytics dashboards are also exactly what we were looking for to see growth/churn rates and projections.
We've switched between a few subscription apps over the years. Stay AI is by far the best one. Setup was smooth, the platform works and is easy to use, and the team is always quick to help. Whenever we've had an issue they jumped on help immediately. Couldn't be happier with the switch. Highly recommend.
Retextion is amazing. Super clean, intuitive, easy to use with great migration support and customer service. It has the subscription features we have been looking for, all out of the box with a ton of of additional features to increase AOV and reduce churn. Can 't recommend highly enough.
Stoked about what Retextion already has and even more so pumped about what they are building. The experience our CX team has within the Admin dashboard is so much easier than other subscription apps and our customers love interacting with their dashboard. The tools Retextion has to create a better experience and grow your subscription biz are the best around.
Legendary App, Happy, we switched to it. Hoping they release more features in the future, but everything is going in the right direction
These guys are rockstars. We were super worried about a messy transition and it ended up being the cleanest migration I could have hoped for. Support is next level. They're always available to help. Things we need to get figured out, we can get taken care of quickly with their fast response times. Also - the reporting dashboard is so simple. No need to run through endless reports. These guys are the real deal! Definitely recommend.
The StayAi team has been wonderful to work with. They are extremely responsive, helpful and thorough with their services. Great experience so far, very pleased with the onboarding and migration progress!
We're very happy with this app. The implementation was smooth and their team was in communication with us the whole way. Looking forward to growing our subscriber base using this software!
Would highly recommend working with Stay. Their team is super responsive and always willing to hop on a call to think through strategy or to report on opportunities. Always wanting to better-serve their partner brands and be a true extension of a team.
We recently made the switch to Stay for its user-friendly portal, better tools for launching customer experience campaigns, and top-notch support. Like any big transition, there were a few bumps (none the fault of Stay), but the onboarding team was fantastic - always ready to help and quick to resolve anything that came up. They even went the extra mile to sort out our buy box design and functionality on our landing pages. Huge thanks to our Customer Success Manager, Audrey, for consistently bringing fresh ideas to help grow our subscription program. We’re excited to see what’s next with Stay!
We replaced Yotpo subs with Stay Ai, so far so good!
Our onboarding manager has made things really easy for us - great person to work with.
We switched from our old subscription platform to Stay AI about 6 months ago, and it’s been one of the best moves we’ve made. The migration was surprisingly smooth (with zero data loss), and the dedicated onboarding team really walked us through every step. The dashboard is intuitive, and the analytics help us spot churn risks early. We’re now running A/B tests on retention offers, and our subscriber growth is accelerating. Support is responsive, strategic, and always eager to help. If you want a subscription platform that feels like a strategic partner, Stay AI is a standout choice!
"Hands down, this was the best onboarding experience I have ever had. The platform itself is incredibly intuitive and easy to use, which made the implementation process fast and seamless. But the real highlight was Tom Ryan, who was absolutely sensational throughout the entire process. His support, guidance, and strategic insights were invaluable to our launch. It’s rare to find this level of partnership and care in the tech space. Highly recommend!"
I'm so glad we switched from Recharge. Their team is extremely helpful, and their user interface and features are far superior.