Squid Support

by Squid Solutions B.V.Helpdesk · #137 in category

View on App Store

Tracking since Oct 10, 2026

Listing content

Currently live on the App Store

Name

Squid Support

Subtitle

AI customer support that knows every order

Introduction

Resolve support tickets automatically with AI that knows every order, return and refund.

Details

Squid Support brings email and live chat into one inbox, and gives every conversation its Shopify order context: customer, order, fulfilment, tracking and refund history, pulled live as you reply. The AI reads each message, looks up the order, and drafts a reply grounded in what it found. Draft mode is the default and needs your approval. Auto-send is opt-in per brand, bounded by the tools, refund limits and escalation rules you set. Data is hosted in the EU and never used to train models.