Last 30 days
90 new reviews
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Spur is genuinely a good app, both in terms of features and the excellent support they provide. They have a range of features that make operations easier like sending product recommendations to consumers who comment, and accessing customer queries on different social media platforms on one page. Would definitely recommend this app if you own a business with a wide product range, and you have a presence across different social media platforms.
Managing Instagram and Facebook comments and DMs was always a pain, thankfully we got to know about Spur and downloaded it immediately! There are a lot of good things about this app - 1) The automation features are perfect and work seamlessly 2) The onboarding is super simple and most of the things are already done, it took us 3 minutes to connect everything and set up 3) The most important part is the Spur team, they are super responsive, always working on new things and available to help with all doubts! Genuinely impressed by the app, people and services!
A great app to increase revenue with features like Whatsapp and Instagram DMs cart recovery. Also, we love their automated comments feature on Instagram and Facebook posts for pricing details.
An absolutely fab team! Really like how they are constantly working on improving the app's features. The app has really helped our customer support team to work more efficiently and removing the repetitive steps. And their support is awesome as well. Cheers and best of luck to the team !
I recently got to know about this app and have been using it for a week or so. Until now the experience has been quite smooth and exhilarating. For the first time I am able to experience an automation and integration of all the various platforms like Facebook, Instagram, whatsapp and shopify. I cant wait to see what else this app has to offer in terms of its amazing capabilities. All the best to the developers, hope they keep on building such amazing apps in the future. Ps- A must install for every shopify user.
Good app with a variety of features. Customer service is also very supportive and helped me access many features like integrations. One great feature is that you can link products to posts on Instagram, which helps with conversions. Can also hop on call with them any time to resolve a query, which is super helpful. Wishing you guys growth and success!
It was really great experience and easy to set, also saved a lot of time that used to consume replying to the comments manually.
We have recently started using Spur on Instagram and it was a pleasure to receive our first order from Insta within the first few hours without really having to engage with any customer personally. Really a true example of tech enablement to scale up the business. Looking forward to use their other excellent features such as abandoned cart recovery etc.
The most needed app for any D2C brand - so glad I came across Spur. This app has put my customer service on steroids ! Super quick auto-replies that are actually relevant to the questions being asked within comments and inbox. Superb support from the team to help with the integration of the app as well. Highly recommended for anyone having an e-commerce store and need a structured way of serving the clients on Instagram and Facebook.
Does what it says and more - helps answer each and every query on FB, IG posts - thereby increasing the engagement and sending positive data to the algorithms like crazy ! Installing the app has suddenly boosted my reach by an order of magnitude ! Get this app, sit back and watch your store grow by leaps and bounds. Support and Integration queries resolved super quick - within minutes, by far the most useful app I've come across on the Shopify store so far.
We've been using Spur for about a month now, and we're extremely satisfied with the service. Their detailed metrics help us accurately assess how many of our sales can be attributed to a specific campaign, which is a great advantage. Their support service is also very responsive, and they help resolve issues ASAP.
We have been using Spur since last one month and it has been a delightful experience so far. The automation feature is incredibly useful for responding to all price queries instantly thus saving manual efforts and time. The team behind Spur is the real gem who are committed professionals always eager to help customers with a solution oriented mindset. We are eagerly looking forward to the new features in Whatsapp to scale our solution. We highly recommend Spur!
Has been over a month with Spur, an it has made my life very easy and has saved a lot of time! The scope of automation is endless and the team is very prompt in addressing any issues faced. Thank you.
Amazing product! We had conversions from day one. The customer service is world class. Had some questions regarding setting up WhatsApp and they offered to jump into a call and walk me through every step. Had it up and running in now time. Can't wait for the new features they'll be releasing in the future. Great product, great team!
This product is truly exceptional! We experienced conversions immediately from the moment we started using it. The customer service is outstanding, providing world-class assistance. Whenever I had issue with Facebook and Instagram integrations, they offered to help me immediately and guide me through every step by jumping on a call with me. I have always received solution for all issues immediately I'm eagerly anticipating the new features that they will be releasing in the future. All in all, this is a great product with a great team behind it!
Having initially used Business On Bot for WhatsApp while using Spur for Instagram & Facebook, we decided to make the switch entirely to Spur. The decision was largely influenced by Spur's omnichannel solution and superior interface. Not to mention, their support is top-notch. But what really sealed the deal was the 46x ROI we saw from using Spur. It was a clear choice for us to consolidate our platforms under Spur.
We were looking for an automation app to help our business and we got spur. The fact that it is so easy to use and also how easy it is to contact the help centre is great. They usually get back to you within a few hours and solve your doubt or problem right away. Moreover it's been a great experience using spur. Special thanks to my man Savya for his timely help. Cheers!
Loving Spur. Using it more than a month. Works Seamlessly. Easy to Integrate with great customer support. Always have been difficult to reply to all Dms and Comments on Instagram, but thanks to spur which has made it very easy. Both Sales and Instagram Post engagement has Increased with the automation. Loads of new Features and excited what future updates Spur will be Bringing. All the Best to the whole Spur Team from Team Daivik
It solves almost all the automation needs for a new business. The support team is also great. They are ready to take us through the solutions to our queries
Absolutely love the app. Practically the only app in India that truly justifies automation for Instagram & Whatsapp! Highly recommend!