Rob was awesome and really helped me out in a tough situation. He went above and beyond to make sure he got all my requests fixed. Thanks Rob!!!
USO: Ultimate Special Offers
Review summary
405 reviews on the listingLast 30 days
204 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentNice App and has potential, got quite excited until installed, I then noticed its mainly for POS
Great app and amazing support. Highly recommended. https://boxquiz.dk
Very good app, it does everything I want without having to install several apps at the fraction of the price. Customer service is fantastic. Thank you Carolina
App has been easy to use and works great. Developer has been awesome in helping us with any minor fixes. Highly recommend for running and BOGO specials you may have.
Excellent app and awesome support! They reply very quick and they created a workaround for my theme in a VERY short time. Try this app and youll see how easy it is to use
[UPDATE 10-FEB-2020] -- I removed USO today. Since Pixel Union acquired Supple, they made it look pretty and changed to the Polaris interface. But they didn't do much more than that on this app. Believe me, I tried. Countless emails, live chats and videos with the team. Super nice folk -- but they kinda watched while others build a better mousetrap. My new solution uses two apps to accomplish discounting, including BOGO, discount tiers, BXGY, and discount links -- and UX. The overall quality is insanely great. I'm dropping USO to 3* because it doesn't play nicely with shareable discount links from Shopify (which means apps that use these codes, such as Smile.io) and the popups are butt ugly. Pixel Union could have made it better... time to move on. [UPDATE Sept 8, 2018: I STILL THINK USO is the most important merchandising tool in my store.] [UPDATE Nov 17, 2017: I STILL THINK USO is the most important merchandising tool in my store. Even after a re-theme (now on Turbo).] My store migrated Shopify in January 2016 -- and I was immediately frustrated with merchandising options, lack of BOGO, and upsells were just not intuitive. Is there an app for that? I first started using Bold Upsell since (at the time) it was the only game in town, but for months I was desperately looking for a better solution. In my opinion, Bold Upsell is a 1-star app due to all kinds of customer facing UX issues and terrible, terrible support. Bold also believes presenting a customer with 3 upsell options is a good choice (no! every expert says one upsell, period!). Bold Upsell does not redirect to cart after accepting an upsell offer (customer stays on the page - totally bad UX). They offered custom development to solve this for about US$5,000. Pass. I was also wanting to offer quantity breaks, and the only game in town was also from Bold: https://apps.shopify.com/quantity-breaks And I gave this app a 2-star review Bold QB used hidden-products/hidden variants to solve this. It was a disaster. Read my review... posted on Jun 13, 2016 Simultaneously, I was trying to find a BOGO (buy X get y at discount) and the only option at the time was Buy X Get One by Supple https://apps.shopify.com/buy-x-get-one And although I was uncomfortable with the limitations, at the time, the only way to do BOGO was using BuyX... but BuyX had a laundry list of incompatibilities, and in my opinion, I had to find a better way to do BOGO. Hidden products/variants didn't feed Facebook feed and it didn't play nice with OneClickUpsell and other integrated apps. But it NAILED the logic rules for BOGO, the customer facing UX was perfect, and the developer kept making it better... In January 2017, the developer of this app (Ultimate Special Offers - USO) told me he had been working on a better mousetrap for about a year... tl;dr There is no finer app at this time for discounts, upsells, BOGO, quantity breaks, and other special offers. Marius is a pleasure to work with, and although I have probably been a total PITA during onboarding, this app is "Best-in-class" for merchandising for Shopify at the time of this writing. Email communication has been exceptional. We are using USO for: 1. BOGO (such as buy any lipstick and get another, in any color, for 50% off)... WITHOUT USING HIDDEN VARIANTS and now, NO DRAFT ORDERS!!!!!!! 2. Auto add-to-cart of free item -- we use JustUno for popups and an effective marketing campaign offers the visitor a success page if she subscribes... and the "prize" is a link that automatically adds a free item to the cart. USO handles this perfectly. 3. UPSELL -- a well thought out and well-designed UX for the "would you like fries with that?" scenario -- this is UNLIKE other so-called upsell apps that analyze and make an offer in the cart -- well, you can... but... the magic here is product specific upsell offer -- a makeup brush that perfectly pairs with a powder, etc... These upsells convert. 4. Quantity Breaks. Without hidden variants!! ...among other things This app is deep, and now (28-MAY-2017) that "draft orders" are a thing of the past, there is nothing else out there in Shopify app-land that comes close. DO NOT be confused that this app has a variety of offers-- that's the whole point. And now, with the addition of stacked special-offers + coupon code discounts, and also passing a discount code from URL parameter also shares with USO, this is The Most Powerful discount app available. There are few things that I would like to see to make it "more perfect" - including hooks to a recurring payments app, such as ReCharge -- but with the recent API announcements from Shopify, this may not be needed soon... The BIG TAKEAWAY here is Supple has engineered a way to offer BOGO and Quantity Breaks without hidden products/variants and without using draft orders. And the upsell UX is the best in class.
Does a great deal of discount and sale types, with a built-in notification bar as well. Takes a little of tweaking to fit my theme but that is expected. Be careful your store flow doesn't make a customer skip the cart though else they won't get the discount (thanks for the tip on that guys).
Excellent app - we upgraded from their previous Buy X Get 1 app and are thrilled. Love that we can add links in our customer emails for exclusive VIP offers for our customers. Customer service is quick and efficient, no matter what timezone you're in. Keep up the great work!
Ok, I have tried most upsell apps on the market and USO is the best by far. The biggest win is with BOGO offers, most apps show a pop up where customers must add the free items to cart which is very confusing for the customer as they thingk they are being sold something extra. USO just adds the required items to the customer's cart. USO is my go to upsell app for all my stores, it is by far the most complete and slick app on the market. Support is tops, I get a response quickly every time. Great job guys 5*
An excellent discount app which works well with my store, very easy to use and set up. Will be using this app for many years to come. Many thanks from the Safety-Label team.
The ultimate special offers app helps to increase sales by displaying discounts for my products. This app is easy to use and I have easily integrated into my website. Many thanks from the PVC Safety Signs team.
I love how easy to use this app is! I tried another discount app and it was way more complicated. I'm not a techie girl so any app that works easily and gets the job done is a dream! I've seen a big increase in conversions since adding USO to my website. Also, the support team is awesome and gets back to you right away! Chikahisa Studio
So far is working great! I has made our website make more sales! Thanks!!
Horrible support, they package their own jquery which screws up the rest of the site, unresponsive on email, massively frustrating. Used to be great until Pixel Union bought this app and it's down hill from there.
The issue has now been resolved and back working as it should so a thank you for that. Been using for a while now with no issues at all. HOWEVER ITS STOPPED WORKING AND LOSING US ££££££££££ EVERYDAY. DISCOUNTS APPEAR IN THE CART BUT AT CHECKOUT NOW VANISH. WE ARE LOSING OUR REGULER CUSTOMERS IN DROVES AS THEY ARE NOT GETTING THE PROCES THAT ARE ADVERTSED AND WHAT THEY ARE USED TO. I HAVE EMAILED AND STILL NOT FIXED GIVING ANOTHER 12HRS THEN WILL BE LOOKING AT OTHER OPTIONS. Shame really as worked well but when it doesn't work its loses you a lot of orders.
AMAZING support. I had a formatting complication with our cart page working with the adjusted bundled pricing via mobile and they were eager to help. It's a huge perk to have developers who care about the implementation. I highly recommend!
Careful - changes code and messes with theme, even after uninstall. The changes are revertable but it took some time.
Useless!! after i installed it and money deducted immediately because i had the app before and it was working fine but removed it for some reason, now after i reinstalled it, the app has big issues and is not performing well, I sent 2 requests to developer but i did not get any feedback my tickets numbers are 239406 and 239429 after i set the offers, they show cart total value as ZERO for customer, other offers shall give a specified discount for customer in cart page but they give a totally wrong value. I wasted my time creating offers and sending tickets without any hope!!!
This app was so promising... I added it to a theme from the same company and it did not work well together. I uninstalled the theme and reverted to a much less expensive theme (which offers much more) but the app still does not live up to its promises. There is absolutely NO SUPPORT. Not for the app and not for the premium theme. I have tried fixing the issues myself but there is not even good online documentation. Uninstalled and reinstalled several times. Several emails and tickets opened for over a week and ... NOTHING.