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Solvea handles calls, emails, and SMS automatically — setup was done in minutes, no tech skills needed. Everything lands in one inbox, which keeps our team sane. The AI resolves most tickets on its own, and it's SOC 2 certified which gave us peace of mind. Best decision we've made for customer support.
One AI agent for calls, texts, and emails — finally. We've tried a lot of support tools, but Solvea is the first that actually covers every channel our customers use. Setup took under 5 minutes with zero coding. The unified inbox alone was a game-changer — no more juggling between phone, email, and chat separately. The AI handles most inquiries on its own, which has cut our team's workload significantly. SOC 2 certified too, which matters for us. Genuinely the best support tool we've used on Shopify.