Snowball: Affiliate Marketing

We are very happy to be working with and using the Social Snowball platform for our affiliate and influencer program. It has helped us scale our program by allowing us to create separate tiers based on each affiliates level of following, engagement, and sales. The creator search tool integration with Meta allows us to easily communicate and discover relevant influencers, and we know that our data is accurate with safelinks, which prevents coupon code arbitrage. Brittany has been great to work with and is always very responsive and helpful with all of our needs. Thank you!

Have had the best 11/10 experience. We had quite the undertaking in switching programs. Handled. Setting up programs in a new way entirely? Handled. All technical issues? Handled. Pay outs? Handled. Literally everything handled. With a smile. Arjun is the literal best. The whole team? All smiles. Always helping. Mega flexible. Not left on read. Software itself?? So good I don't have anything to say lol. It works. :) Worth it. Lots of interesting deep tech things they're doing, way deeper than thought. Worth it.

Katie Sommer has been such a wonderful Customer Success Manager for our team! She is incredibly helpful, responsive, and attentive to every detail. She always goes above and beyond to make sure our questions are answered and that we have the support we need. I truly appreciate her continued support as our team grows and evolves, and I would highly recommend Katie to anyone looking for a dedicated and reliable Customer Success Manager!

Katie and her team at Social Snowball have been great. Onboarding was smooth and the app is easy to use. We do have some trouble finding high quality affiliates, but are excited for the new merchant experience launching soon.

The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.

Customer service is excellent. Onboarding has been great so far. SLight issue but resolved quickly. Likely preferable for USA based brands due to only really having PayPal as an option for international but that is largely ubiquitous so not that big a deal

Avoid this app, as there is a very good chance that it will not work smoothly. I had problems getting access to search for creators. They said that other customers had similar problems, and they offered a secondary service that they were building as a work around. I said I would consider it, and needed more information. I even scheduled a demo with them to review it. But, that was not good enough for their management. They tried to force me to use this other solution rather than the one I evaluated and paid to have. I could not understand this and asked them to address this differently. Instead, they told me to go away. And, they would not give me a refund as it was my problem that I was not a good fit for them, since they tried to help me with this work around solution -- which, by the way, did not have all of the features and benefits of the product I had purchased. So, I wasted a month of my time, did not get what I paid for, then got told to go fly a kite when it came to the money we had spent -- not to mention our time. Very terrible treatment of customers. And, if you are wondering if this is as I describe, I assure you that it is. I have all the receipts - in the form of screen captured messages from them and their management. Happy to share to keep others from experiencing what we experienced.

Great service!

One of those apps that simply makes you more money after you install it. Will be installing it on all of my stores. Thanks guys.

The onboarding process support was incredible. Love everything about this platform. Every E-comm brand should be using it.

We installed Social Snowball and could not be more pleased on offering an affiliate program now to our customers. It is a great way for us to get our most loyal customers rewarded for sharing how much they love our coffee and teas and also get their friends a discount when buying from us. The installation was super easy and getting us started took just a few minutes and we had the program set up. The app has the integrations we were hoping for with Klaviyo and also Postscript SMS Marketing and that fits perfectly with our marketing strategy. We had a few questions to customize it to our specific needs and the support team is super responsive (within minutes) and had all our questions answered in a simple chat immediately. We are so happy to have been able to add this new additional value for our customers in our online store!

Austin was a big help on getting us off the ground. Excited to try this out and watch the revenue pour in!

Social Snowball is the best affiliate software on Shopify! Really wish I installed it sooner. Thanks team!

Social snowball is a great app. I was having a difficult time managing the payouts of my affiliates but I got helped by of the support guys, Duaas. He made sure that my issue will be taken care of and will connect to the payment providers connected to my account. Thank you!

Amazing app. Great team. Super easy to use and implement. Already seeing new customers come in!!!!! Legit so easy to give my loyal customer's money for selling my product.

This app is worth every penny. Social snowball has automated tasks that uses to take me hours on end. From onboarding affiliates, to tracking results, to seamlessly paying commissions in just one click- this app has been an absolute life saver for me.

We have not fully deployed the app but it is showing great potential. User-friendliness comes to mind, and the support team deserves 6 stars out of 5. Onboarding with them is a dream!

Awesome straight forward customer support. Thanks so much again, you helped us a lot to setup our store. Best Michael.

Great app! Solves almost all of the common pain points that come with scaling an affiliate program. Team is generally responsive to feedback and implementing it quickly. Very satisfied with the platform so far!

Staying organised while trying to grow an ambassador program can be challenging, but with the help of Snowball and their amazing team we've been able to grow our ambassador program while staying organised which we really appreciate. There have been a few hick ups along the way that came up tech wise (which happens in any app from time to time) but their support team is always sure to get them resolved asap. We'd definitely recommend using this app to grow your own affiliate or ambassador program.