CW: WhatsApp, SMS & AI Chatbot
Review summary
242 reviews on the listingLast 30 days
26 new reviews
▼ 0.6 vs. all-time
Recent reviews
20 most recentWorking with Convertway has been a great experience. Mihir and the team were responsive and knowledgeable throughout. Since we started, we’ve seen a significant drop in RTOs, and our conversions have gone up as well. Highly recommended for any D2C brand.
We’ve had a great experience with the WhatsApp integration service. The setup was smooth, and the platform works efficiently for our business needs. A special thanks to Preeti ji and her team for their constant support and prompt assistance throughout the process. They were professional, responsive, and ensured everything was handled seamlessly. Highly satisfied with the overall service and would definitely recommend it to others.
The Convert Way app has been a breeze to set up, thanks to the exceptional support from their team, especially Shivani. She guided me through the installation process and helped configure everything seamlessly, making the initial setup stress-free. Although I haven’t had the chance to fully explore the app’s impact on sales yet, their customer support has already left a positive impression. Highly recommend their team for their prompt and friendly assistance!
Have uninstalled the app. They create a credit line in your Whatsapp Account in your Meta Account for your business portfolio and it would refuse to be removed and the support is next to pathetic. They literally want you to stick around them. Meta could even sometime restrict your facebook account. So better be careful. Update 05-10-2026 Someone from convertway reached through whatsapp and aftyer I escalated the issue he vanished ...
Very easy to install and configure. It has been a smooth onboarding experience. The team has been supportive, and helpful throughout the process. Really appreciate the prompt assistance and guidance provided. The SMS service is pretty quick which makes our customers happy.
Its a very good app for sending abandoned cart notifications and order notifications.. price is fair enough. Sms to india should be slightly lower price.. but overall the app is fantastic.
The app is great. Awesome support. Great app for sending text message campaigns and alerts for abandon cart
This app has helped me to send order messages to customers and also recover abandoned cart. It is easy to use and you can choose your own template and shipping Id.
Last 1-2 months, our Admin number has stopped receiving messages. This was an indication that our customers are receiving messages without issue. But the credits are being deducted. I sent an email, no response from Support. Poor Support. **************** I am using this App for my newly launched store. Have bought few messages. It is not sending messages for Order Creation and Order Fulfillment eventhough I have enabled them. But the amount is getting deducted for last 2 days. Update ******** This problem was rectified by the support team. Now it is working fine. It would be better if there is an option to send personalised messages to a specific customer or any Tag based customisation.
Application not operational at all, I want a refund of $ 30, none of my clients have received order confirmation sms, or any other. I send emails to support and nobody answered me! I require a full refund of payment for SMS. Scam!
Pure SCAM and waist of Time & money I pay +60$ better use Klavyio it's 1000 times better, this application not work at all, have try to contact support multiple times and they promise to fix those bugs, CAN NOT even sent TEST SMS to myself, Extremely suspicious results of Delivery for SMS.
Looks like a company of fraudsters. Everyday you discover a new hidden charge. Dont recommend at all There are better apps in a fraction of cost available
Dont trust this company and install this app. Once you have installed then they will start charging even you dint use their app. Their https://www.theconvertway.com/ chat person not replying to refund the wrongly charged subscription. Their sales persons not attending the calls. So be aware and dont install their app. This is pakka cheating company.
I’ve been using the Convert Way app for a while now, and I’m really impressed! It’s super easy to use and gets the job done quickly. What I love most, though, is how helpful and friendly the employees are. Anytime I’ve had a question or needed assistance, they’ve been quick to respond and genuinely cooperative. It’s refreshing to deal with a company that actually cares about its users. Definitely recommend giving this app a try!
Really good experience with the app. It’s easy to use, the interface is simple, and everything works smoothly. Overall, a convenient and useful application.
We have had a great experience using ConvertWay for Emailer , WhatsApp and SMS for remarketing and promotional activities for our Business. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team is also very responsive and helpful whenever assistance is needed. If you learn how to use this CRO you will get better connected with your customers .
We’ve had a positive experience with ConvertWay. The onboarding was hassle-free, and understanding the platform didn’t take much time. The support team has been responsive, supportive, and easy to work with. Features like WhatsApp automation and abandoned cart recovery have helped us improve customer engagement and generate better conversions. Definitely a platform worth considering for growing brands.
We’ve had a really good experience with ConvertWay. The onboarding process was smooth, and the platform is simple to understand and use. The team has been very supportive and quick to respond whenever we needed help. We’ve also seen improvements in customer engagement and abandoned cart recovery. Overall, it has been a valuable addition to our marketing efforts.