SASO

Smile: Loyalty Program Rewards

by Smile.io✓ Built for ShopifyPop-up · #1 in category
Tracking since Dec 3, 2025

Review summary

4,640 reviews on the listing
4.8★
5 ★
4,23891%
4 ★
2505%
3 ★
591%
2 ★
241%
1 ★
691%

Last 30 days

4.9★

3,867 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Lignum Honey Inc.Canada · Oct 16, 2026

amazing support.

★★★★★LunikaBotanicsGermany · Oct 16, 2026

★★★★★AuterfruitItaly · Oct 16, 2026

★★★★★TheJellyBraAustria · Oct 16, 2026

I am just trying it out, but the customer service was really helpful in helping me to set it up.

★★★★★Sailor HempirePortugal · Oct 15, 2026

Simples e eficaz para estimular clientes e recompensá-los!

★★★★★Sunborn OrganicsUnited States · Oct 15, 2026

Great experience with Smile so far! Lee was incredibly helpful in getting us set up. We met several times, and every question we had he either knew or tracked down with their team. Our onboarding has been amazing from start to finish, and our rewards program is off to a great start. Thank you, Lee and the Smile team!

★★★★★Schatzkarten StoreGermany · Oct 14, 2026

Really happy with Smile so far! We set it up for our physical store using Shopify POS, and everything is working great. We had a small issue with the points calculation at first, but Analisa from support helped us sort it out quickly. Super friendly and helpful support. Definitely recommend!

★★★★★ZAKAT FRAGRANCESUnited States · Oct 14, 2026

It gives our customers more ways to save money and appreciate us.

★★★★★NEGATIVESCURomania · Oct 14, 2026

Very nice support! Intuitive and easy to use. we'll see my results!

★★★★★owloArtUnited States · Oct 13, 2026

I had a problem with the launcher not showing up and Ezra was going above and beyond to make sure everything works properly. Thank you!

★★★★★Love StruckUnited Kingdom · Oct 12, 2026

Not using it yet (going live today) but the pre-sales experience, onboarding (LOTS of questions from our side) and available features have so far been excellent - top marks, team Smile!

★★★★★Deez Sports Cards & MemorabiliaUnited States · Oct 11, 2026

Everything has been simple to use and gets the job done!

★★★★★FOOD PRINTChile · Oct 11, 2026

buena atención al cliente

★★★★★Ah’lure ScentsUnited States · Oct 11, 2026

★★★★★WT StylesUnited States · Oct 11, 2026

Ullas was terrific when helping me set up my Smile program. He really went way up and beyond to help me.

★★★★★TraditionsUnited States · Oct 10, 2026

Support (thanks Shelby) has been very responsive & we're happy with the app. Our customers really appreciate the rewards program.

★★★★★Hattie & DellaUnited States · Oct 9, 2026

What great service. In this day an age we can feel like we are going to never get an answer! But my questions and concerns were taken care of so swiftly and with so much kindness! This is how I run my business so its refreshing when you find another company that does the same! Thanks for all your help!

★★★★★natüürGermany · Oct 9, 2026

From my perspective Smile is the best and easiest loyalty program to set up and integrate with a number of brilliant interfaces. It clearly contributes to the entire retention journey. The support team is always very helpful.

★★★★★Pelsbarn.orgUnited States · Oct 9, 2026

Lisa is very helpful! She was able to resolve all my issues in time for our launch.

★★★★★Universe SmoothUnited States · Oct 9, 2026

I love Smile for my web!!

Review locations

Top countries by review count
United States
2,46853.1%
United Kingdom
47910.3%
Canada
4329.3%
Australia
2645.7%
France
942.0%
Singapore
891.9%
New Zealand
681.5%
Germany
651.4%
India
601.3%
Hong Kong SAR
601.3%