SASO

Smartrr Subscriptions App

by smartrrUpsell and cross-sell · #222 in category
Tracking since Dec 3, 2025

Review summary

71 reviews on the listing
4.9★
5 ★
6794%
4 ★
23%
3 ★
11%
2 ★
11%
1 ★
00%

Last 30 days

4.9★

29 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Mirth WaterUnited States · Sep 30, 2026

This app is aces. Truly magic. I was super anxious about getting subscriptions set up and the Smartrr app is a dream come true. It integrates seamlessly with my store's theme and offers me effortless ways of tweaking and testing the subscription offer. Highly recommend this app.

★★★★★BoomFoodsUnited States · Sep 30, 2026

Extremely, extremely, extremely impressed. We switched to smartrr after a solid stint with another popular subscription management app. I wish we would've changed way sooner. Their onboarding process is elaborate but efficient, answering any and all questions quickly and effectively. They're incredibly flexible when it comes to design and implementation and great communicators. There wasn't an email sent that wasn't responded to within the day or, more commonly, the hour (Shoutout to the representative to my store's account, Casey). The platform itself has received rave reviews from our subscribers. The portal was designed almost entirely by the smartrr development, and it flows with our current theme beautiful (with practically no edits on our end...and we're picky). Their features are vast and intuitive, and integration from our last service to this was seamless. Well after our go-live date I reached out to our rep (again, Casey) and asked for some help changing some of the formattings of the app on our product page. I shouldn't have been surprised, but he got back to me hours later, fully willing to help. I can confidently say it's been the best experience we've had with a Shopify app. The functionality, customer service, and ease of use/integration has been unmatched. Could not recommend anything more. .

★★★★★AlleyoopUnited States · Sep 30, 2026

The Smartrr team and app are way "smarter" than the other subscription management apps in the market. Been so impressed by the technology, the UX, the ease of use from an admin perspective but also for our subscription customers. The technology is far superior, they are open to suggestions and feedback (even though, again, their app is already so much more superior than others) and their customer service to us as a brand is top notch. We can't speak more highly of them and have referred them to everyone we know. 100% you won't regret using Smartrr. We've been a customer for a while now and aren't looking back.

★★★★★BAKBLADEUnited States · Sep 30, 2026

Moving to Smartrr has improved our subscription management and the direct integration with Shopify checkout allows us to cut down on using multiple vendors for subscriptions!!!! The team is always looking for feedback to improve the product.

★★★★★UNREALUnited States · Sep 30, 2026

Just recently launched with smartrr and have been very happy thus far. The ability to customize your subscription approach and design is a level above what we have seen elsewhere.

★★★★★RejuviaUnited States · Sep 30, 2026

This was the easiest software decision I've ever had to make! Smartrr is 1000000x better than any subscription software out there and our customers are saying the same. We received complaint after complaint while using other subscription providers (you probably know who I'm talking about) and our CX tickets for customer service were through the roof. With Smartrr, our churn has significantly decreased, our customers are incredibly happy (and actually buying more - so our LTV is very happily increasing) and we are scaling our subscription business very efficiently. If you haven't already - time to make the move over to Smartrr!

★★★★★UnbloatUnited States · Sep 30, 2026

Just recently went live with Smartrr and we are incredibly impressed! We self onboarded and the launch was quick and painless and the app is so easy to use. The Smartrr team has also been incredibly helpful and attentive. We are excited to be growing with them!

★★★★★Shop WomanessUnited States · Sep 30, 2026

We recently launched subscription services on our site Womaness.com with Smartrr. Smartrr was clear with all the information needed, fast and easy. We love how the implementation looks and works. Thank you! We made the right decision to go with Smartrr.

★★★★★NUTSÓLAUnited States · Sep 30, 2026

Smartrr has really been a game changer for by brand and our customers. It's much more user friendly than recharge and our customers love the look and feel of their account page. Plus the support is incredible! They really care about the success of their vendors and definitely suggest making the switch.

★★★★★Loverboy Inc.United States · Sep 30, 2026

We have been using SMARTRR since October of 2021. The team is has been nothing but helpful on the backend and is always willing to go the extra mile to help and give guidance. In terms of the actual technology, it makes the building out of subscription cleaner than other platforms. The analytics overview also allows for you to make data driven decision as we are continuing to build out an refine our subscription program.

★★★★★Bare BonesUnited States · Sep 30, 2026

Switched from Recharge to Smartrr about a week ago, and I have only rave feedback so far. My feedback falls into two buckets: Customer Service, and UX. The customer service has been out of this world. They handled the migration like they could do it in their sleep, and worked closely with us on any hiccups (there was only one, having to do with Stripe). They were proactive, responsive, communicative, QUICK to answer and resolve any issues, quick to create custom solutions for our one-off issues. And it didn't stop with the migration. Since then, they've worked with our customer delight team to ensure they're trained up and know how to navigate everything on the back and front ends as well. The "white glove" promise is real, y'all. UX. Hands down the best consumer-facing UX I've ever seen out of the box for a subscription app. It just. Works. It's streamlined. It's easy. It makes sense. I love it. My only regret is not making the migration sooner, but Smartrr has a wait list. Trust me when I tell you, it's worth the wait.

★★★★★StixUnited States · Sep 30, 2026

We are really happy to be on Smartrr! They solved for the subscription management problems that we had on Recharge. Plus, they have excellent customer support and are attentive to our unique needs as a subscription business. Thanks Smartrr !!

★★★★★marlowCanada · Sep 30, 2026

We've been using Smartrr for a few months now and the platform and team are amazing. Having such strong customer support and personalization is really a game changer, especially when subscriptions are core to your business! Would highly recommend Smartrr.

★★★★★WyndlyUnited States · Sep 30, 2026

We switched from Stripe subscriptions.

★★★★★RemiUnited States · Sep 30, 2026

Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!

★★★★★VRB LabsUnited States · Sep 30, 2026

Best subscription platform I've used. Highly customizable and has all the features you could want - split checkouts, custom upsells to subscriptions, great customer interface etc. I would highly recommend.

★★★★★NeuroUnited States · Sep 30, 2026

We love this app! Simple yet very helpful. You get all the things you need in managing subscriptions in one place. Very easy to use and the best part is, that the people behind it are amazing! Always available to help.

★★★★★Fresh ChileUnited States · Sep 30, 2026

We switched from Bold to Smartrr and we have been extremely satisfied with the analytics and customization.

★★★★★SiblingsUnited States · Sep 30, 2026

Smartrr has met all our expectations and more. We migrated from Bold after talking with most competitors. The migration was seamless and the platform lightyears better than Bold. Smartrr's team is fantastic. They will go above and beyond to help your brand succeed.

★★★★★Cooking Panda's StoreUnited States · Sep 30, 2026

We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!

Review locations

Top countries by review count
United States
6084.5%
United Kingdom
68.5%
Canada
57.0%