SASO

SMART Shipping Rates & Rules

by SMART Shipping Rates✓ Built for ShopifyDelivery and pickup · #1 in category
Tracking since Jul 30, 2026

Review summary

473 reviews on the listing
4.9★
5 ★
46197%
4 ★
82%
3 ★
00%
2 ★
00%
1 ★
41%

Last 30 days

4.7★

62 new reviews

▼ 0.2 vs. all-time

Recent reviews

20 most recent
★★★★★Yippie GrippiesUnited States · Oct 16, 2026

everyone on Clay has been so helpful, and patient. every issue i encountered has been fixed very quickly.

★★★★★Shopmusic247Canada · Oct 16, 2026

Excellent!

★★★★★MantiliniUnited Kingdom · Oct 15, 2026

Exceptional customer service. I have asked some complex questions about shipping and have always received an answer within minutes and have been able to solve my query perfectly.

★★★★★coolgiftsssUnited States · Oct 15, 2026

★★★★★Bathroom WarehouseIreland · Oct 15, 2026

Smooth set up and great customer experience. Thank you Mira

★★★★★SHOPJOHNBONDUnited Kingdom · Oct 15, 2026

★★★★★PangolinsUnited Kingdom · Oct 15, 2026

Seems so much more straightforward to use than other similar apps I tried. The rule I needed was set up for me by support really quickly and it works nicely. Support quickly picked up on all my store details and there was no language barrier. Really please to have found this app!

★★★★★Sensory Central AustraliaAustralia · Oct 14, 2026

I cannot thank Mira enough for her incredible support! Setting up our shipping rates was quite complicated, with different postcode zones, bulky products and free shipping rules. Mira went above and beyond to help me get everything working correctly. She was incredibly patient, knowledgeable and thorough, taking the time to explain things and make sure everything was set up properly. We've now tested our shipping rates across multiple Australian states, and everything is working beautifully! The app does exactly what we need, but the customer support has honestly been outstanding. A huge thank you to Mira for all her hard work and patience. I really appreciate it and would highly recommend this app!

★★★★★Big LotAustralia · Oct 14, 2026

Quick and helpful with the reply. Helped with my question and a fix in under 10 minutes.

★★★★★ALOWHAUnited States · Oct 14, 2026

Mira was awesome and answer all of my questions. made all my stress go away

★★★★★Sonnet CommercialUnited States · Oct 14, 2026

★★★★★Walston Architectural ProductsUnited States · Oct 14, 2026

Amazing app and customer service is incredible!!

★★★★★Formeo CreationsPakistan · Oct 13, 2026

Great Response!

★★★★★Faux ButcherUnited Kingdom · Oct 13, 2026

★★★★★Shanghai Tingyue Auto Parts Co., Ltd.China · Oct 12, 2026

The service is excellent, and the assistance is prompt; barring any issues, I will continue to use it.

★★★★★VractivewholesaleHong Kong SAR · Oct 12, 2026

客服非常专业耐心

★★★★★elettrovillage.itItaly · Oct 9, 2026

ottimo serviziooo

★★★★★Oh Paris LookbookUnited States · Oct 9, 2026

Great App

★★★★★Dartshop DartgarageAustria · Oct 9, 2026

very good service

★★★★★ArcheryShopItaly · Oct 9, 2026

Operatore gentilissimo e mi ha risolto tutti i problemi in pochissimi minuti. Assistenza davvero fantastica: l'operatrice MIRA è la numero 1 per velocità e pazienza.

Review locations

Top countries by review count
United States
12230.7%
United Kingdom
5313.3%
Australia
4310.8%
Canada
348.5%
New Zealand
143.5%
France
133.3%
Italy
133.3%
Germany
123.0%
Netherlands
112.8%
Spain
71.8%