Sky Pilot ‑ Digital Downloads

Service helped me with what I needed.

Great customer support! The Sky Pilot team was very helpful, responsive, and patient throughout the setup process. They understood my questions quickly and guided me to the right solution. Really appreciate the support and overall experience.

very good support service

Iris was great. Patient and knowledgeable.

I have been with this company for over 6 years, and I was initially hesitant because reliable delivery of our designs is extremely important to our business. I can honestly say that I have had absolutely no problems during that entire time. I have to say that my customer service experience has been outstanding. A special thank you to Nejla and Adna for all their help. They truly went above and beyond to make sure everything was taken care of. Quite frankly, this company puts Shopify customer service to shame. I could not be happier with my decision to go with them, and I would recommend them in a heartbeat to any serious online business looking for reliable service and excellent customer support.

Alltid snabb och bra support! Det uppskattas verkligen av en nybörjare som jag. Tack!

Easy to get support, with live agents available to help you problem-solve or show you what you need to do. Great service!

excellent service

An easy-to-use solution with fantastic support. The setup was simple, everything worked as expected, and the support team has been superb. We’ve been happy customers for nine years and counting. Edit: The time goes by so fast; it was not six, but nine years!

I absolutely love Sky Pilot for my digital file delivery to my customers. The improvements that Sky Pilot has made since I started using it have made my tasks of uploading files so much easier. My customers also love how they can now search their digital library. Thank you Sky Pilot for listening to our requests!!

I create and sell digital machine embroidery designs and cut files, so I need a good download app. I switched to Sky Pilot, on the recommendation of a friend who also uses SP on her site, after my website 'exploded' (in a bad way) while using another company's app. Not only was I able to fix the download issues on my site, but I was able to load over 2000 previous purchases back into my customer's accounts! the UI is super simple to navigate, and tech support is amazing! I should have started off with Sky Pilot 3 years ago, I could have saved myself a ton of hassle over this past weekend. If you sell ANY sort of digital files, you NEED Sky Pilot.

I recently upgraded from Shopify's free app to Sky Pilot. The experience has been excellent! Not only is the functionality top notch, but their customer service is outstanding. They are very responsive and have never failed to answer my questions.

I use Sky Pilot 3 years now and I am very happy with it. And the customer support (I interacted with, Alessandro most) is top notch! I highly recommend them.

Great support, Alessandro! Using it for our bundle for physical product + online video streaming as a product set to offer greater value for our customers on the product.

ダウンロード販売に利用していますが、大量のアクセスにも対応しており、費用もリーズナブルで満足しています。 今回、ちょっとトラブルがあり、カスタマーサポートに連絡しましたが、素早く、丁寧に対応いただきました。 We use this app to selling digital contents. It is good for huge access but reasonable price. Recently I have contacted the customer support. He has helped us quickly and completely. I am satisfied enough.

Die App funktioniert wie es soll, und bei Probleme ist man bei dem Kundenservice sehr gut aufgehoben und es wird einem sehr schnell geholfen! Auch bei Vorschläge und Verbesserungen wird ganz schnell reagiert - innerhalb einer Woche wurde ein neuer Button mit "Produkt bereits erworben" implementiert! Mehr Kundensupport und -offenheit kann man nicht erwarten!

Very easy to use and integrate app. I love it! And the customer service is very helpful. Thank you, Alessandro, you are doing an amazing job!