Great experience so far, easy to integrate and helpful customer support.
Lucent ‑ OTP Login & Notify
Review summary
85 reviews on the listingLast 30 days
16 new reviews
▼ 0.8 vs. all-time
Recent reviews
20 most recentWe highly recommend this app for timely OTP deliveries. It has helped enhance the customer buying experience on our mobile app and website.
We've had a great experience with Lucent. The team was very responsive and accommodating when it came to customising the app to fit our requirements. Varun in particular was incredibly helpful and quick to assist whenever needed.
We've had a great experience with Lucent. The team was very responsive and accommodating when it came to customising the app to fit our requirements. Varun in particular was incredibly helpful and quick to assist whenever needed. They also made extensive customisations in the several stores we have in a timely manner!
Their support team really help to resolve issues and responded very very quickly.
We integrated Lucent ‑ OTP Login & Notify into our Shopify store, Kaithari Studio, to provide a convenient login experience for our customers. The app helps us offer OTP-based customer authentication, and the customisation options are useful for matching our store requirements. The support team has been helpful during the integration process. Overall, it is a useful solution for Shopify stores looking to simplify customer login.
We've had a great experience with Lucent. The team was very responsive and accommodating when it came to customising the app to fit our requirements. Varun in particular was incredibly helpful and quick to assist whenever needed.
This app is a fraud. It does not offer free plan. It shows free plan in the app description but It has been switched off in the settings and forces you to take their highest plan. Shopify check this app before releasing such apps.
The App never worked as promised. After several contacts with the support for weeks to solve the problem of the OTP code not being sent by sms to the mobile numbers in Portugal, the problem was never solved and we had to uninstall the APP.
My widget is not working in other countries except India!
Not work properly and taht reason to website in not recived order
I have updated my billing accounts to pay for the SMS transactions, but every opt-in request comes back invalid, and my phone receives no code. Fix this and take my moneyyy.
Started using the lucent app for otp login, good experience till now.
Excellent app and excellent support! Farooq has been incredibly helpful, patient, and responsive. He went above and beyond to help me with my requests and made everything much easier. I truly appreciate his support and highly recommend this app. Thank you, Farooq!
The Lucent team has been extremely helpful, responsive, and professional throughout our engagement. They have a strong understanding of Shopify and were able to resolve technical issues quickly while also providing practical solutions and recommendations. What I particularly appreciate is their prompt communication, attention to detail, and willingness to go the extra mile to understand our requirements. They have made the overall development and troubleshooting process much smoother. Overall, a reliable and knowledgeable tech team that I would definitely recommend for Shopify-related projects and support.
Very helpful experience, I have error in customer otp login and captcha error, Varun sir gives proper instructions to solve issue,Thank You Very Much.
It has been a great experience using this app for us. Jeet and team have been supportive for any feature requests and bug resolution. Kudos to the team for building this and providing a seamless experience.
The app is good, works well. There is a issue for stores currently that are not on plus plans that cannot enable multipass, you will only be logged in on one device. Other than that the dev & support team is very good.
It was an amazing experience with the lucent and they have the best support team and they really quickly setup everything.
Very useful app. Team was able to match up to our requirements.