SMPS Product Question & Answer

Great app to allow users ask a question. Also very helpful support with quick responses. Would recommend!

We have used this app for some years now, and their support team is very quick to respond and very helpful.

This app is so easy to install. Our customers love this app! The Questions are pouring in every day. It really helps us understand what content is missing in our descriptions and make it easier for our customers. When you answer a question, you can also reply directly to the customer and then post the answer. The content is searchable by google. I'd recommend the pro plan, so you can benefit by their excellent customer service. We used this company for the Google trusted store app too. FANTASTIC!

They installed the app for me in my store -- incorrectly and then when I asked for it to be fixed, they wanted to charge me $40 to fix it. Now, I would have installed this app myself, however, their video is really hard to understand. Fortunately, they deleted the app for me when I refused to pay the extra fee. The "Ask a Question" button was sitting on top of the "Add to Cart" button and unacceptable. They refused to fix this for free. Amit then thanked me for my one star review so that "people don't take them as crooked up reviews" He wrote me in an e-mail, "I am glad, I did not provide free customization of other app to the people like you who want everything for free despite knowing that opposite person puts his or her time and resources which have their own costs... " I have no idea what this means. The company offered to help me, all I asked was them to fix the "Ask a Question" button, which they installed, and then wanted $40 to fix.

Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/

Great support allowed me to email them the Q&A from hundreds of products to put a few Q&A on each one.

Great app. Does the job well, easy to work with.

Outstanding app which helped me increase my productivity and decrease the number of questions. Great support. I needed a little help with my site. Quick and efficient. Price is extremely affordable. I picked the pro plan because of the mailchimp integration.

Customer support is very helpful and fast. Easy to talk to. Would recommend this to all users. Help me to solve my issue within 24 hrs

I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.

Great customer service! Hopefully they can create a fix for questions submitted by bots, if they did, that would be amazing. In the meantime if you have bots spam you with questions, contact customer service and they will delete those for you.

Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO. Amazon publishes their customer questions so you should be doing this also.

Easy to use with quick support system! Would recommend.

Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!

We've been thrilled with this app. It's increased our ability to capture emails, answer important questions, and -- best of all -- it has resulted in a marked increase in our sales. Customer service from the app developer has been fantastic. Highly recommended!

Great App! Easy and friendly interface. Fast customer support. Gives a Great and professional Touch to our website

Although I've not yet launched, I felt it important to state how proactive and helpful Amit has been in customizing the look of this app in my store. This is an extremely important, and usually painful, task for any Shopify store owner. His willingness to make changes for us has been a huge help. Bravo!

Great support and easy to use. We've been working with these guys for many years across each of our stores.

We love this app! We have 2 stores and use it on both of them. We have a general FAQ page and product specific Q&A's both of which come from this app. It has helped with our SEO and service. I contacted them regarding a small request I had with the display of the questions and they accommodated me and resolved the issue, no questions asked. Great service and great app! I recommend it!

Highly recommended — they helped us solve the problem quickly and accurately.