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shopUpz ‑ Etsy Sync & Import
Review summary
192 reviews on the listingLast 30 days
84 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentThe customer support is truly 5 stars. I have struggled getting it all setup and they are always available via email and we even did a phone call to walk through my issues.
This app does exactly what is described. The developer was so kind and helpful when I came across an issue. I had just done something not recommended and it was so easily solved. I am so appreciative of the help and patience of the developer as I'm very pleased with my shopUpz Etsy integration. Thank you shopUpz
This app is amazing! Shirly has been incredibly helpful. Highly recommend.
This app completely solved my issue with keeping my Etsy inventory in sync with my main Shopify store inventory!
I had no idea this type of integration was an option but I decided to try it out. I’m amazed at the amount of time I’m saving by not having to write listings in both Shopify and Etsy. I also don't have to go back in and update quantities when I sell something in one platform. Shirly is THE GOAT as far a customer service goes. I had done issues with setting up my SKUs at first but she helped walk me through how to fix it. I highly recommend this app!
I have been using this app for about 1 year already. I am very happy with it. It saves me tons of time update quantities from Etsy to my Shopify store. Also, the customer service is very good. I highly recommend.
I waited to leave a review until I got a dozen Etsy sales so that I could see if everything worked okay, and it does! I am very happy with this app and the customer service! As I have been setting everything up, I've had to message Shirly a bunch with questions, and she's been super helpful. Order fulfillment is seamless. My Etsy orders show up with my Shopify orders and I just fill them as normal within Shopify. All tracking info is sent to the customer and its super simple. As far as I can tell, inventory synching is working well also! Just a few things to note about the app that I didn't understand when I started using it: - I just assumed that when I changed something in one of my Shopify listings, that it would sync with my imported Etsy one and vice versa. This is not the case. Once you import a Shopify listing to Etsy, no edits to either listing will sync to the other. (This isn't an issue for me. It was just an incorrect assumption on my behalf.) - In order to export listings from Shopify, you need to have a fixed shipping profile set up in Etsy. You'll need to export all of your products to that fixed shipping profile. Once they're exported, you can change the shipping profile to calculated if you would prefer, and the items will synch seamlessly. - This is an Etsy thing, not something specifically about this app: in Shopify, we allow our products to go into negative numbers as we make most of our products to order. This doesn't work with Etsy unfortunately. In order for a product to show as available on Etsy, the inventory has to be 1 or more, otherwise it will show as SOLD OUT. There's no option to "continue selling when sold out," like on Shopify. We changed all of our inventory to be +100, meaning if our inventory is 104, we have 4 items on hand. If our inventory is 98, we have -2 and need to make 2 of that item. Again, this is absolutely not a fault with this app, just something annoying we ran into when going cross-platform with our made-to-order products. And again, Shirly was really very helpful when I came to her about this issue.
No real changes to report except oversells still happening in late of 2025, with this app incorrectly +1'ing my Shopify inventory when I sell a product on Shopify. There may be a way to resolve that (for example "Shopify quantities will override Etsy quantities", but there is no website documentation to explain what that means. The video, that is 2 years old, mentions that option is only available during initial setup. Clearly that has changed, as its in the settings now, but I do not know what it means. Does it mean Etsy inventory will NEVER go down on Etsy or Shopify if a sell occurs on Etsy? I never, ever want Etsy to +1 anything, but it does way to frequently when I sell 1 item on Shopify. I have used the app because there was no real alternative as of the date of this original review. It works, slowly, and not always when you need it to - often to leading to oversells of products, which has happened several times over the last couple of years. I've sold out on either Shopify or Etsy only to have the app not function properly and not correctly deduct the final inventory to 0 on the other sale channel - Etsy or Shopify. OR, if I ZERO out Shopify inventory manually, the app will often add a +1 to Shopify 15 minutes later. It still sees 1 on Etsy and thinks - "Ok, let me +1 to Shopify." Not awesome. This causes an oversell of the product, which exactly what I'm paying to prevent. It happens too frequently to keep track, as recently as late August 2025. I would have a sale on Shopify (-1) only to have Etsy app (+1) Shopify for no reason. The app has lead to multiple oversells on at least 5 different products in the past week. :| Support/Shirly had been quick to respond in the past, and they are nice, but they don't have a solution as you can see by their response below.
It works as it is supposed to. For now i will continue to pay for its use. Would really like to see it work better with out having to export and import all the time.
This app has made my life so much easier! I no longer have to go into etsy or my website when there is a purchase to adjust inventory. It does it all for me. Thank you!
Amazing app + Great service by Shirly and the team. I used this app to sync my products from my Shopify store to my Etsy store and also sync back orders from Etsy to Shopify. It saves a lot of time. Thanks:)
Customer service is wonderful! Shirley is always helpful when needed. I HIGHLY recommend this app. It took me a bit to figure out the method of use in the beginning but once I got it, I was so glad I had downloaded it.
I just went to enable cookies and next thing I know, inventory not even on Etsy has been removed. Wth???! I have many other selling channels and this totally removed all my listings.
Unbelievable customer service. Very responsive and patient answering may questions. Loving the app so far
I cancelled this app more than a year ago because it doesn't work - I never get integration with my Etsy store and orders never come through. Then today I find out that I've been billed this entire time! Every month. It never actually cancelled. I'd like a refund.
I don't recommend. This app is very unstable and the support is very haphazard. It allows for multiple duplicated entry of items which creates huge headaches. Maybe this is ok for small catalogs but not for shops with thousands of skus. After working with this company for 6 months on duplicates and missing orders - we are dumping it. Plus the developer tried to bully us into removing our review!
Was having issues with the recent update but everything is working great. Much easier now to upload inventory and sync everything up with etsy. Great customer service.
This app has saved me so much time. Works great! I was having a problem I didn't even know I had, Shirly contacted me via email to let me know and how to fix it. Amazing customer service and product. You won't be disappointed. Worth every penny!
It took a few days to get set up right, but just message Shirley the app developer and she will get you going. It does not copy over videos, and you have to add sku's to the products you want to sync. You also have to manually upload any new listings- it does not auto-update based on a collection unfortuately. Etsy only accepts tags with 20 characters, so do not select "copy tags" -you will need to make different tags for etsy, and have flat rate (not calculated) shipping selected for the import, then you can change it back... Im hopeful that this will be worth it because etsy and google search have a good thing going.