I contacted the developer and outlined the following 4 errors and they responded saying that the four issues were fixed and three of them are not. Spent (wasted) quite a bit of time trying to get the app to work. Don't recommend it. Automap still not working - My Etsy store has 50 active products and the automapping only sees 34, I manually mapped one product so, now 35 are synced. Still not resolved - When on the Dashboard, why is it importing products that are set to 'draft' in Shopify? Even after removing them, they keep reappearing with every automapping. Still not resolved - On the Dashboard - when on the bottom the filter is set for 100 products and a product is mapped/edited, why does the filter go back to default? https://etsync.waytoapps.com/public/etsylisting Why does it not stay at 100? https://etsync.waytoapps.com/public/etsylisting?&rows=100 Resolved - Why is there no indication when automapping is completed? A yellow box showing progress appears and then disappears, no confirmation dialog stating that automapping has been completed.
Etsy Integration ‑ ShopList
Review summary
39 reviews on the listingLast 30 days
6 new reviews
▼ 1.6 vs. all-time
Recent reviews
20 most recentI purchased this application about a week ago. It does not automatically sync as advertised. Yesterday I sold an item on Etsy and the order does not appear on my shopify store. Also - the application does not know the status of my already processed orders. In short, the sync is a mess! I would not recommend to use it today. I have reported the issue to support. I reported this issue earlier and they appeared to fix it. . .. obviously they just ran the sync in the background, and even then, their application does not know that the sync happened. . . I will update this again if support can fix it. . . I will update Update…. I mothballed my store for a couple of years. I started back up and had a sale this morning on Shopify. Etsy inventory not updated. :(. I’m going to look for alternatives.
I've been using the app for about a month now and i am constantly having the same issue where my orders from etsy aren't synching to my shopify store. Which is a HUGE problem to me. I need my inventory to be the same on both platforms. I've contacted support 3 times about the same issue already, they manually fix it every time but why does it keep happening? Sometimes the order syncs automatically, sometimes it takes a few minutes or even hours, and sometimes it doesn't sync at all. It's getting quite annnoying and I'm really considering finding another app at this point because it's enerving having the same issue over and over again especially when you're paying for this service. And their customer support sucks big time!
Very disappointing, their support e-mail does not respond. All of the other Shopify apps I use has very responsive support. I am hoping they will read my rating and contact me. 2/2/24 Update: I got an email from the company asking me to "Kindly requesting you please update your review." My review is still the same because the app service did not improve as there are many inconsistencies and bugs. Hope you enjoy this update.
not automated enough terrible
Does not work. Tried everything and nothing worked. Disappointed is an understatement
cant find where to cancel my plan, don't hide this stuff.
I am just out of the free trial period and am happy with how the app works, once I got the settings right. I already have my shop synced to Ebay and to have it also synced to my Etsy store will save me loads of time. I have the same products listed across the 3 platforms, so now, when my Shopify product sells on Shopify or on Ebay, it will also adjust the inventory in my Etsy store. And I will no longer have to copy and paste the listings from scratch as the app will import them to Etsy for me, and I just have to tweak the listings a little. The app support team was very prompt to get back to me twice to sort out the problems I was having with the settings, both times responding to me within the hour, even on a weekend. And I would absolutely love if someone in app development could work out how to link multiple Etsy stores to Shopify, it would make my life so much simpler.
This did not function in any way shape of form on our website. Did not sync inventory - did not import orders, did not notify when an order is placed, etc. I cannot recommend this app at all.
The automap feature will stop responding after 50 products. The bulk import option is also limited to 10 product at a time. If you have a large store, this will be an issue. The developers do not know how to resolve this.
Had a problem with an order not being correctly transferred. Was solved right away by customer service. Thx
App is easy to use and any issues I had were handled by support quickly. My only issue is not all orders sync correctly so I have to manually change inventory so it updates in other platforms. But this has only happened a few times. Overall, one of the most user-friendly of the apps I use.
I found the App and it was easy to install. Then, when I needed some help, they responded immediately, which is so important. Then the took the time I needed in real time to walk me through the use of the APP for my e-commerce store . I am very impressed and grateful for such good customer service! Highly recommend.
* Good Price, Lowest anywhere * No price adjustment during import * Small bug encountered during profile creation, duplicate entry created * No cancel button to stop 7 day trial, must contact and uninstall * Operators don't seem to be online frequently, but respond within 24 hrs
Very helpful support team. Had a simple issue and they promptly scheduled a meeting to solve the problem. App is very easy to use and does exactly as advertised.
This app is not intuitive to use and more of a hassle than it is worth.
excellent customer service. they respond within minutes and help me with any issues that i face. I am over the moon with how easy it is to use. I recommend this app to everyone :)
It's working great, although I did need to consult with a helpful chat support staff. This will benefit our shops immensely...
APP DOESN'T WORK AND SUPPORT IS 3 DAYS OUT...PASS ON THESE GUYS. TERRIBLE