Point of Sale

simplemente no funciona como debería y pagar $89 por ubicación no es justo, deberían de tener planes mas económicos y mejorar las cosas

the latest update on ios won't allow us to scroll down in a cart with multiple products that go below the fold. Impossible to review a long cart before processing it

Deze app werkt goed! Duidelijk, overzichtelijk en handig in gebruik. Enkel een handleiding in Nederlands zou nog handig zijn en eigen ticketnummering.

Ich habe diese Point of SALE Shopify App in Zusammenhang mit Plentymarkets benutzt nun habe ich ein Riesen Problem dass wir nämlich keine Artikel bestellt und Aufträge in das Plentymarkets ERP System geschrieben. Ich hoffe es gibt bald eine Lösung. Somit ist die Kasse für uns leider unbrauchbar. Schade

We just updated the app (to version 15.4.1) and while it worked wonderfully prior to the update, we've experienced so many issues with the new app. I've had to delete the app and re-install it twice to try to fix some of the glitches (some are still not fixed). *They changed the counting tool which was so quick and easy to use prior to the update - you could enter the qty of currency and hitting "enter" would bump it to the next section. Now you have touch each line to enter the value, often opening and closing the keyboard to see the next line. *If you enter a first and last name for a new customer, you have to add a phone number or email address to save it. Before you could just add the name and save. (If you just use a first name, you can add a new customer without the extra info). *Receipts no longer print automatically on returns/exchanges. You have to go through 3 more screens to get to the "print receipt" button when it used to print automatically. While the update on the receipts for exchanges/returns is good, they changed so many other things - and NOT for the better. "If it ain't broke, don't fix it." Really wishing there was a way to revert back to the older version of the app. The update is really frustrating!

The app definitely needs some layout and user interface work. The cart is not accessible from every screen which makes adding and removing items more difficult and require more steps than necessary. When you add an item to the cart, you can only add one item. If you need to change the quantity of any item you have to go back to the menu, go back to the cart then change the quantity. You should just be able to change the quantity before you add the item to the cart. The "Ship to customer" option is only available at the beginning of the sale which is incredibly inconvenient. When my customer decides half way through the sale they'd rather ship instead of carry the items with them. If anything the "Ship to customer" option should be a separate page or section before you check out the customer with a simple toggle switch that enables shipping or pick up. My last complaint is that the bluetooth does not reconnect to the card readers if you walk away from your paired reader. In order to get the readers to reconnect I had to either make the my phone or iPad to forget the device or completely restart my phone or iPad. I gave the app 2 stars because it did perform enough for me to make sales but the overall inconvenience of how the app is laid out made my sales in a fast paced environment more stressful as opposed to helpful. I really hope Shopify updates the app to be more user friendly and streamlined. I'm going to try and use it one more time before the end of the year, and if it's still PITA, I'll defiantly be switching to a different option.

Wir verwenden diese App nun bereits 1 Jahr lang, aber seitdem tut sich wenig bei den Verbesserungen. Das UI könnte viel mehr Anpassungen gebrauchen, z. B. die Größen der Kachel, die UX ist wenig intuitiv. Dazu wird uns seit Wochen immer wieder eingeblendet, dass TSE nicht aktiv ist. Die Z-Bons zeigen selten die richtigen Umsätze, immer wieder fallen Kartenzahlungen hinten runter. Alles in allem leider kein verlässliches System. Wir werden uns eine Alternative suchen

i am using the app , i like it but it needs more improvement like applying multiple discount at once or at least combine discount with other apps . also needs a note app for employee duties .also need tracking each employee sales for collection

The card reader is always asleep. Trying to wake it up by pressing the power button once according to the onscreen message doesnt work. I have to go back or close the app, open it and login into the app again, or check the connection to wifi. Its just so inconsistent. Im thinking of just dropping this POS and move onto Square or Keeping it all on Venmo business and Zelle. You would think Shopify would have this fixed by now since this has been the biggest complaint from all POS users here.

The app is a bad, forced update after forced update, and all that seems to change is making our ipads unsupported. even worse if you pay shopify more money for their tap and chip reader. They may as well go back to a wired connection to the ipad because they don't seem to know how to use bluetooth technology. Having to restart the app every time the devices sleep isn't an acceptable solution. They've opened up their business to third party apps for everything else they may as well just let third party hardware/software handle this part as well.

i'm in the shopify app store --- why isn't the the current release number shown, and related release notes?? the app does not always auto update, and we need to know what is current and the related changes.

PSA: When you enter in an address to collect sales tax, they do not have the correct tax rate system. I entered my correct address, which on the government website has a 3.5% local sales tax rate, but because Shopify POS is super behind, they use a "Basic System" to determine the tax rate, which is 4% lower than it should have been, leaving ME to pay the remaining taxes out of pocket. I am not sure how this app is even legal if they cant even provide the correct tax rate!

The app itself is ok as long as you stick to the recommended hardware, or it just won't work! (Basically stick to American based Apple products). My issue is the features it allows in the free version are lacking, that, in retail certain abilities are considered standard. For example the ability to make an exchange on a sale and the use of existing discount codes from the website end (i can tick the box but unless I use pro it doesn't feed it through). I don't want to pay an extra £80 just for this option, so I have to the calculations manually and adjust stock manually. I don't need multiple outlets or more than 5 staff I can barely afford myself! I understand the software is different than the e-commerce software, so billing is separate, but someone really needs to look at the needs vs extras because what I need vs what I want are two very different options. Maybe allow a system of choose what you want and charge accordingly... better yet, just allow me to do exchanges and use discount codes on the POS.

Do not use this app if: You deal with a lot of customers a day, this will add minutes to every transaction just adding barcoded items to the cart because it doesn't do it automatically once a product is scanned. You have lots of products with variants that you have to rely on checking the SKU a lot because they don't have barcodes, or the differences are not obvious in the title or photo. The SKU and barcode is not visible on the first screen when searching for a product. You have to click on each product variant to see the SKU number. Bummer if you don't pick the right one on the first or second try. ˜ Sadly, I really enjoy stocky so now I'm stuck with POSpro because they don't do them separately and now, I have to pay for another POS app on top of it. Sigh.. Note to the Shopify retail team: I suggest you pop into a couple of stores that use this app and process transactions for half a day at each, you will soon realise how frustrating it is. Also, why is POS not available on a web browser? We all have computers already, why are you forcing people to have to buy another piece of hardware?!

Poor POS app. Researching other options after just a few months. Not physical location friendly. Time consuming to enter orders and can't use a computer for POS.

Really not designed well, can't use Laptop/PC (which runs Shopify!), scanning items takes too long, with too many 'select' steps, just want to barcode scan and move quickly to get customers through in-store checkout process. Buggy connectivity to Wisepad3 card reader. Merchant fees are higher than using a standalone EFTPOS machine (even after Shopify surcharge). Only reason still have this app is it is a stitch-up for some Stocky app functionality :(

we were on the Shopify Plus subscription for a year and cancelled. Shopify Plus comes with the feature of Shopify POS Pro and we did not have this feature prior to being on Shopify Plus. A few months after being cancelled from Shopify Plus, Shopify just decided to activate Shopify POS Pro on three of our stores with NO authorization. I'm trying to run my business not take hours of my time to have you reverse a feature you place on my three stores without our authorization.

Changed my pin to log in to Shopify settings, pos, but now I can't get into my pos go. What's going on? It's as if the Shopify settings don't connect to Shopify pos go. The Shopify pos for my iPhone doesn't work either. I log in then it asks me for the location and when I add the location and try to continue nothing happens. The screen doesn't move forward or backward. Left wondering, why am I spending and losing so much money with this company.

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that. 1st Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device. 2nd Update 8/21/2024 Shopify POS still sucks. During POS transactions we are creating customers and they are immediately dropped from the sale. I try to add them back to the transaction, but it can't find them. We try creating them again, but get the error message that the email already exists. So the customer exists but can't be found when wanting to add them to the sale??? Shopify support says this is a known issue and to just create the customer first. Previous support gaslit me into thinking this was some unique issue and wanted me to provide VIDEO of it randomly happening. It's not the first time support has run me in circles only to find out that it's actually a known issue.