Shopify Counter

werkt gewoon goed

It doesn't work, as others have stated. The main issue is that it does not reset at the end of the day. Seems like such a simple fix, yet Shopify doesn't care to fix it. Insane.

I'm having the same issues as everyone else, the old app worked great. This new one is a pain. Every 1 order the counter goes up by 2. I have to reset it everyday. And it keeps flipping randomly throughout the day. Disappointed, I've had the counter for a year now and never had issues until now.

The app doesn't reset the counter when the time hits 0:00. It just keeps adding numbers - The work-around is to load the app daily and change a setting for the numbers to update correctly.

It doesn’t work. It completely ignored the settings I configured for the counter and kept counting up, even when I hadn’t received any orders. I tried reaching out to Shopify support, since it’s listed as their app, but the AI bot wouldn’t log the bug or connect me to a real person. So I went back to the old counter app, which seems to be working for now. https://apps.shopify.com/counter?locale=sv

I'm not experiencing the sync issues of other people as most of you don't seem to have set it up with the correct settings per the instructional page using ID and Token. It works fine if you followed the instructions. My issue is with the filtering capabilities of what number is displayed. The difference between Paid and Unpaid is objectively stupid and your team should have more logical reasoning skills than to simply filter on status = Paid or show all, ESPECIALLY since the checkbox is not to "only show paid orders" but rather "show unpaid orders". Deselecting this (i.e. removing Unpaid orders) should not removed partially refunded orders as THESE ARE PAID. It should only remove refunded and unpaid orders as the checkbox implies. There is no option to actually show the desired number as I'm either looking at all orders, including refunded ones, or I'm looking at only paid orders that did not get have a partial refund (all were simply refunding shipping, the order is still paid). This is the work of unskilled labor with no business insight to make the filtering so simplistic and incorrect. Your AI theme section generator could create this better. Ideally there would be more options to filter by the status so we can choose it for ourselves, and even better would be to allow filtering by tags to remove samples and affiliate orders and anything else we don't want to count as "real" orders. As it stands I'm looking at a number that either under or over represents my order volume.

Please bring back custom date ranges! My viewers are always asking how many orders I got during a big product launch. I used to be able to select a custom range, and the feature was removed. Also, your "Get Support" button doesn't work, so I have to communicate this via review.

We were asked by shopify to upgrade to this app: "We notified you via email to install the new Shopify Counter App to improve functionality and create a more seamless experience. As a result, the original app will now officially sunset on March 1, 2026 and will no longer work after that date." Unfortunate the new app is as bad or even worse than the previous app. It's impossible to show the number we want. We are on Shopify+ and would like to show consolidated turnover of our 2 stores. Would love to connect the app to a custom shopify report, next select the number we want to send to smiirl

Should have paid attention to the negative reviews. Received 1/13. Today is 2/22. I've had nothing but problems with this thing. On too many times to count, it randomly shuffles numbers. It will go back to the original number but on several occasions it doesn't. All the numbers will shuffle, each column by itself, twice. Then it will land on all lines as the first number. If you unplug and turn it back on 10 minutes later. Nothing. If you do that an an hour later. Nothing. You have to unplug the thing and leave it off, unplugged for a few days, and only then does it reset. Shameful there are no refunds on this thing. Waste of money.

Fonctionne que la moitié du temps les données sont erronées. vraiment déçue car j'ai le display qui ne va plus servir...... quel gaspillage d'argent et de temps

Terrible. Has worked fine in the past (even though it randomly spazzes out and cycles through every number in every reel from time to time). Two days ago it just stopped reporting numbers, then it cycled through all the numbers repeatedly and was blank slots in each position. Unplugged and plugged in, still does nothing. Now Shopify "apps" section just gives an error message. Believe all the one-star and complaint reviews on here.

Why does it take orders away from my counter at random and also when I refund an item in an order it discounts the order I'm not refunding the whole order just 1 item. doesn't make sense. I hate it.

Works great! Now triggers within seconds of an order coming in, and stays accurate. Thank you for updating this, Shopify!

No clear instructions on where the token can be found on Smiirl. So after some searching and using help I found it. Only to run into continuous errors on this app when trying to save the settings. Does not work.

The new app works great, easier to manage multiple counters. Would have been nice to get some help in the app for how to get the counter ID and token. If you're trying to set it up, the counter ID and Token in Smiirl need to be changed to the PUSH NUMBER settings. You'll get the token and counter ID.

After LOTS of trouble with the new app, I FINALLY got it to work showing my lifetime orders. - Go to your Smirll account - Switch "OPTIONS" from JSON to PUSH NUMBER. - within these settings you'll find your "Counter ID" and "Counter Token" - randomly input a number in the display field and hit "SAVE" (your counter should start updating to display whichever number you inputed) - Go back to your SHOPIFY Counter app within Shopify. - Setup the counter with your "ID and TOKEN" numbers. - Select "Display orders for today" and hit SAVE. Somehow after doing those steps above it FINALLY worked for me, didn't give me a single error and my counter works the way it did before when using the old app. Then I switched the app settings to show LIFETIME orders and BAM, it works great!

I can't get this to work and now our JSON connection is broken so our counters are now not working

Exactly what everyone says, ever since the update the counter doesn't work anymore, completely worthless.

I own 4 Shopify counters, 3 using the old app (works well) and 1 using the new (doesn't work at all). Shopify refuse to let you use the old app, so you're forced to use the new app which doesn't work. Check the other reviews, it's not worth buying the counter at the moment.

it doesn't reset at the end of the day,