0 stars!!! Upon install of the app, text does not go through at all to anyone. tried testing several people without the txt being delivered. emailed support 10 days ago without a response. DO NOT USE THIS APP!
AI Voice Support ‑ Shopdigits
Review summary
6 reviews on the listingLast 30 days
1 new review
▼ 3.3 vs. all-time
Recent reviews
6 most recentAMAZING CUSTOMER SERVICE! WOW! It is great to see other human beings that want to work hard. It's rare now a days. I am happy I can use a 8** number for my business. Great customer service.
An app that does what it needs to do! I can't attest to the texting feature, as I never used it, but calls are relatively clear and loud enough to hear. Where this app really shines is the customer service. They respond quickly and do everything in their power to help you out. I had an issue where our number kept giving a busy signal and they responded within 5 minutes of me inquiring about it and got it fixed in less than half an hour. Really great people and if you need a new feature or anything like that, they're super happy to accommodate and try new things.
Excellent customer service that is very responsive to questions. App is easy to use and works as expected. Very nice feature that allows you to see customer order history when they call. Would highly recommend this app.
I needed to port my phone number over from Wix, which was not a simple undertaking, but Shopdigits was helpful and supportive during this process. They spelled out the steps and timeline, and it was exactly as they described. I now have my phone number with Shopdigits on Shopify and am very happy.
Easy to use. It's great having the ability to pull up customer information while on the call. Great support team.