Shiptheory

We've been using Shiptheory since launching on Shopify back in February. It's a great app that has allowed us to semi automated the printing of postage labels. We are looking to use this app to fully automate in the coming months. I think what is even more pleasing is the team behind the app really care about their customers. Support reaching out to you by phone when there are important updates, rather than leaving them and panic reacting. Furthermore the team are very knowledgeable and have never let us down. Would highly recommend. Thanks! Dave, SC Nutra.

Life after ship theory > Life before ship theory. If you're an independent shop like myself and need a little more automation in your life this is app for you. Everything is super easy to navigate and the team were really helpfully whenever I had a query!

Excellent Service, I was up and running within less than one week. All couriers and channels are integrated. I will save 2 hours per day in admin cost. Thanks to the whole team

Really impressive software & a great team of technical experts to support it! We've been using these guys for roughly 2 years and have had nothing but amazing technical support. The set up takes no time at all and once you're up and running it's incredibly simple to use. They've really taken our shipping process to a whole new level especially during the busier times. Couldn't recommend enough.

Faultless with fast support when needed. Works perfectly with Shopify, I wouldn't hesitate in recommending Shiptheory to anyone looking to sort their shipping process.

Integrated shipping between shopify and Parcelforce. Works great, we've been using them for about 9 months without issue. Even better their customer service pick up the phone right away and fix things just as fast.

Excellent shipping app, with a huge number of useful courier integrations. Very attentive customer service and on-boarding. Very highly recommended.

Amazing customer support and integration team!

Excellent service and excellent customer service/support whenever needed! First class, highly recommend 5 stars!

So easy to use with our Parcelforce parcels that we are in the process of adding Royal Mail to it!! Allowing multiple companies to be added means everything can be done in one place rather than having to jump around multiple sites to print labels. Josh Hodder was brilliant at taking me through the steps and when I hit a blip he was there immediately to help. I cannot fault the customer service. I just wish other companies were as professional and supportive.

After extensive research for a shipping app where we could create international shipping labels, fully automatic, directly from our Shopify Order page. I decided to go for Shiptheory, and I am very glad I did. After setting the right international shipping rules, this app made it possible for our entire staff to label each and every order themselves, without needing the knowledge of every shipping product for each destination country. The entire Customer service team of Shiptheory is very responsive & helpfull, in case of any issues, and are even willing to go an extra step in case you request something custom or a new improvement in the app. Keep up the amazing work!

Brilliant app and brilliant service. The team at Shiptheory have taken note of everything we needed for our business and have helped get us setup quickly. They even developed a bispoke pick list for us within a short time frame. The support and training given has been great and the whole team are friendly and helpful.

Started using Shiptheory at the beginning of 2023 and I can't fault them. The app runs smoothly and does just what I need! The customer service is what stands out the most for me. Always there to answer any queries or to help make adjustments within minutes. Would definitely recommend!

Great app that comes with excellent service. The app integrates with Shopify seamlessly and has transformed our shipping.

We have been using Shiptheory for nearly 2 years now - and they have transformed the way we run our business! We used to print orders manually but the automated systems they put it place for us have been amazing! The Shiptheory team have been able to cater to all our needs, and create personalised/bespoke systems for us to be able to achieve our goals. George has been a great help through all if this, always replying to all emails/calls quickly. He goes above and beyond to help us, and explains everything so clearly to us! Highly recommend the platform!

Had some issues with my emails to support not getting through, but once we got back in touch, everyone I spoke to at Shiptheory was extremely helpful and listened to our concerns. They quickly implemented a feature that was originally missing and so we're now using the app successfully for all our deliveries. The rules functionality is super powerful and has reduced the risk of human error from picking between services. Would definitely recommend Shiptheory to other businesses like ours.

We have been using Shiptheory for nearly 5 years now and cannot recommend their services enough. The app is simple and works effectively then the service is second to none. Great team and great company!

Been using this company for a while and they have always been very helpful. Everything has always been hassle free. Best thing is there is always someone on the other end of a phone to talk to.

Ship Theory is one of the most important platforms we use, what used to take hours now takes minutes and now we couldn't operate without it! Support is always first class, just this week we had a few queries and had to change our shipping method, George resolved everything in less than 10 minutes meaning we could continue sending with no disruption

Excellent service, were always on hand to deals with issues promptly. Josh was key in helping our migration to a new website run smoothly, fantastic customer service. Would recommend 100%.