I spent a week making sure this app was set up correctly with multiple customer service reps, but the app never worked correctly. They charged my international customers TWICE for shipping rates, causing their shipping prices to double. I waited over a week for support to look into the issue as a I lost sales, but still could not find a solution. To make matters worse, after a week, domestic customers started to report that they were not able to place orders to the US. Reached out to support and they could not pin point the issue. Talked to Shopify support they explained these errors were not on their end, but due to EasyShip. We were able to find the issue, but EasyShip could not find a solution to the problem they were creating. I spent two weeks losing orders, so I uninstalled it and went back to Shopify shipping. No reason to pay money for an app that doesn't work and with inadequate customer service. Just use Shopify default shipping settings. This app is a joke. They do nothing to make shipping easier, it only makes it harder and more expensive.
ShippingEasy
Review summary
341 reviews on the listingLast 30 days
3 new reviews
▼ 3.5 vs. all-time
Recent reviews
20 most recentNo matter how many times we reinstall the app, it never syncs our orders. When we go to add money to our balance we get a bunch of XML errors. The app simply doesn't work.
Was going great for the 1st month then as of October 2024 Shipping Easy was and still is auto adding +1 into our online store's inventory. As of now they have no resolution and this puts a lot stress on the web team to consistently monitor when an order comes in to manually adjust the inventory in Shopify due to this 3rd party shipping app.
Just a brilliant app, and it saves us so much time, effort and consternation. It even auto-generates the right international Customs forms, and lets us easily customize them on the fly (USPS Priority Mail International). A "no-brainer."
I have used this for over a year now - saves so much time on producing labels couple of clicks and I am done!! The staff are great if I have had problems - very quick to answer my emails and follow up to make sure everything is working as it should be...
This app is truly amazing. It really saves time when creating your shipping labels and I love the way the tracking information streamlines back the orders. As with the other comments the customer service is amazing. Bailey was awesome. Really great app to have!!!
The shippingeasy team is great and works with us to help us get the lowest shipping rate we can for the amount of shipments we send out to our customers each day.
After researching a couple of other shipping integration apps (including a trial run) none of them seemed to be a perfect match, until I called ShippingEasy and actually got a real person on the phone who was able to answer some pretty specific questions I had (most importantly, could I use Endicia and NOT Stamps.com) (and yes I know stamps just bought Endicia) as well as giving me a quick demo. I recently had a question on how to handle something and voila had a quick chat, question solved!! Great people and great app... They may be "developers" but they actually "get" how to run a business too! Now if they'd only come up with an accounting app and a shopping cart!! :)
They are the best we have used. We have tried multiple shipping interfaces and ShippingEasy has been the easiest to work with. They listen to their customers and make necessary changes/tweaks on the fly with there team if needed. Great customer service and support which is always nice, very quick answers!!! Extremely easy to use overall, very user friendly.
Excellent app. A must have if you sell on your own website & other marketplaces. Makes life so much easier. I have been using this since February 2016. Integration with the multiple stores I sell on is great. New features have been added. Easy to use and saves money.
I wanted to try this app out so I could batch print multiple shipping labels. It wasn't 100% intuitive for me at first, but I managed to figure it out. It's probably way more robust than what I need. I'd like to see a photo of my product when I pack the orders, but I wasn't able to figure out how to do that. I tried uploading a CSV file of my products, but I had lots of errors. I would also prefer to use the email templates I already have setup in Shopify instead of creating new ones in this App. If I just have 1 or 2 orders to process, I just use Shopify for shipping labels since it's easier. But if I have more, I will use Shipping Easy for the ease of batch labels.
Great app! Easy to install and set up! Highly recommend!
Cant sign up as it does not recognize Toronto as being a city in Ontario Canada. Duh.
I love this app, without it I was spending much more and taking so much more time. I highly recommend it. I would really be lost without it.
Super easy app to install makes shipping out orders a breeze.
We've been using Shipping Easy for a couple of years. They have been on a path of continuous improvement. We are EXTREMELY happy with this app as we do free shipping and the great pricing is important to us. The company is responsive to customers needs for features and just plain support. We HIGHLY RECOMMEND!
best shipping software i ever used. a lot of option and well priced.
Wish I could put 5+ review as this company is just great! We have been using ShippingEasy for years now. Savings are much better than Shopify shipping. AND, it ties in with multiple stores. Perfect for true drop ship when you need to use another companies name / address to drop ship for your customers. Uses all shipping services, just choose how you want to ship. Updates your store automatically to fulfill your orders which in turn automatically sends an email to your customer with the tracking information. Edit packing slips to show the information you want shown and add your own text, etc. I can't say enough about ShippingEasy. They are just fabulous! https://www.dogcollarfancy.com
We've used Shipping Easy for years, more than 5, if that tells you how happy we've been with the company. The software is powerful and flexible and customer service is AWESOME. 10/10 recommend!
I had a problem and called Shipping Easy. Bailey was the best and solved my issue in under a minute! All of the people I speak to at Shipping Easy [I call often} always are helpful. Best service around!