Shipping Tracker

I just wanted to see the status of just about 20 shipments that happened on one day. I have been waiting for all day, not syncing, but that particular day, and it imported other dates and charged me already 40 dollars. I would like refund.

BEWARE! If you install the trial this will automatically overwrite any other tracking landing pages you may have already (such as aftership or sendcloud). When you uninstall this app, it will break every single tracking link you have sent out in the meantime. I HUGELY REGRET HAVING even tested this app. I'd be happy to rewrite this review if their support ever gets back to me to fix the damage this trial did.

I added this app this past Wednesday as a free trial to try and track whether orders that had shipped from my store had been delivered. I noticed today that I was charged $337.26 by this app. I have tried reaching out to Shopify and to the app developer to resolve this issue and nothing has come of it. I was not aware that there were fees involved in a free trial.

Horrible customer service and billing. They advertise a price for billing and then charge you a lot more. Do not get this app.

Total disappointment. This app is no longer what it used to be. You pay for a service that only works halfway: 3/4 of my tracking numbers are not even traceable. Every time, the same message: 'Shipping tracker was not able to determine your shipping carrier for this tracking code, please check contact support.' And the support? It's incredibly slow, and their responses don’t offer any real solutions. No updates to fix the problem or to add major carriers. I no longer recommend this app; it has become unusable.

no support nothing, randomly fails to pick shipping events and update them at order page for customer to track, no reply from developers or support team, after leaving 5 message. NOT WORTH IT.

VERY easy to set up! I haven't used it yet, but it's very simple and looks great!

Shipping Tracker gets 5-Stars. I had been using Aftership -- then about 6 months ago Shopify started sending out "out for delivery" and "delivered" emails. Documented here: https://ecommerce.shopify.com/c/shopify-discussion/t/how-to-disable-out-for-delivery-and-delivered-notification-emails-348453 I was also using Klaviyo, and the Aftership webhook back to Klaviyo was tight and we were able to send post-delivery personalized emails based on product purchased. But. 6 months later, and I am using MailChimp now that MC has a super tight API integration with Shopify. And I learned that Shopify was sending "delivered" and "out for delivery" emails up to 5 days after the event. Seriously, Shopify? Shopify could not be trusted to send these emails... and after months of frustration, I asked them to disable these 2 emails. In the mean time, Shipping Tracker was released -- and it was significantly less expensive than AfterShip -- and the developer kept adding features!!! ESPECIALLY the app to MailChimp -- so when an order is delivered, you can create a mergefield in MailChimp and Shipping Tracker can tell MailChimp the customer had an order delivered. You then use MC segmentation: "if customer had order delivered and order contained product XYZ, then send email about product XYZ with helpful tips andlinks to video (um, and maybe an upsell ? Use your merchandising judgment for that) Can't say enough great things about the developer and communication and the reliability of the sms and emails. If you are depending on Shopify to send your all-important out-for-delivery and "delivered" emails, your customers are probably confused why you are sending them late. As in days after delivery. Shipping Tracker will solve this issue for pennies per order.

UPDATE I've been using the app for over a year and support was always responsive and efficient. However recently some bugs appeared and I had trouble getting a reply from the developer for quite some time. They eventually made contact and fixed the bug, so everything is working fine again now. I home it stays that way and I don't have to find another app to replace this one.

So far we love the way it works and the automated emails and txts to customers about order status. We are still working through a couple of issues, ie : adding sidebar to the tracking page and being able to pull in orders that use a prefix. Nice app though and I;m sure these little things will be worked out.

Won't be using. I don't want my customers to read: "Your shipping is in transit!" (copied and pasted here from their app customer email) Should read your "shipment". Doesn't look professional to send incorrect English out to my clients and no where was there an option to correct the incorrect grammar.

Amazing! This is exactly what I was searching for. No payments or what needed. The shipping tool is integrated to my website

Great App love it from https://sportsartdirect.com

Bom aplicativo de rastreamento que funciona com os Correios do Brasil... a tradução ainda não é 100%, mas é só entrar em contato com os desenvolvedores por email que eles resolvem! É bem interessante que o custo do app acompanha o crescimento da nossa loja (www.granarium.com.br) sem causar aumento de custos brusco. Ele envia notificações pros clientes por email a cada passo do rastreio que é "coletado" do site dos Correios, mas não é em tempo real, há um atraso entre o rastreio dos Correios e o feito pelo aplicativo, mas nada que comprometa a funcionalidade principal.

GREAT GREAT GREAT app! I'm very happy thanks a lot

Amazing app, above all if you are a dropshipper. With this app you can hide where the package comes from, edit the different stages with your own information and send emails to the customers in specific stages of the shipping. The support is amazing and everything works very well. I've tested many tracking apps and this one is the best.

Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.

I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.

Great app! It has come in very handy for my online store, classicturkishtowels.com I'll be recommending this to everyone!

One of the must have app in the shop ! Get very accurate tracking data, and the price is very correct ! Very reliable and a Support Team very very reactive ! I highly recommend this app !