SASO

ShipX ‑ Shipping Rates & Rules

by LogbaseShipping rate · #6 in category
Tracking since Dec 3, 2025

Review summary

1,252 reviews on the listing
5.0★
5 ★
1,23298%
4 ★
131%
3 ★
20%
2 ★
10%
1 ★
40%

Last 30 days

5.0★

834 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Crave by LeenaIndia · Oct 17, 2026

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

★★★★★Action First AidCanada · Oct 17, 2026

Great support by Raj! Super Easy and Quick

★★★★★Wholesale4KidsChina · Oct 16, 2026

very helpful , thank you !

★★★★★Love Bite StudioAustralia · Oct 16, 2026

Helped for setting up everything smoothly.

★★★★★West of Main TradeCanada · Oct 15, 2026

Vignesh was able to figure out shipping issues immediately with same day support. This app was able to meet our complex shipping needs across multiple zones. Highly recommend

★★★★★Advance LED SupplyUnited States · Oct 15, 2026

The rules work great and the support is solid.

★★★★★GrünsUnited States · Oct 14, 2026

Deepan was incredibly helpful. He explained the app very clearly and helped me troubleshoot every issue I had. I appreciated his quickness to find and resolve.

★★★★★Gato PretoPortugal · Oct 14, 2026

VP great job helping with our shipping course

★★★★★NanliteUnited States · Oct 13, 2026

The feature to create separate shipping rates for separate international cities is useful and works well.

★★★★★405 PrintsUnited States · Oct 13, 2026

a great app that helps set up complex shipping based on multiple product based parameters.

★★★★★Italian Street MarketUnited States · Oct 13, 2026

We have been using ShipX on multiple sites for while and have nothing but good things to say. It's customizable for all the shipping conditions we needed and the support has been very reliable. I was expecting an AI chat bot when I asked a question today and was quickly greeted by Raj who patiently worked with me to troubleshoot and figure out the source of my problem - which ended up not even being an app issue. I highly recommend this app and would gladly try other apps by this developer.

★★★★★Arcade GamerAustralia · Oct 12, 2026

Great customer support, thanks for helping me get started :) Siva did a wonderful job! Very friendly and skilled!

★★★★★CozmoUnited Kingdom · Oct 11, 2026

Great service. Jenifer was very helpful and professional in helping setting up new products in our store. We have complex rate rules due to our lead time configuration, and we got prompt and professional help in setting this up and fully test against real case scenarios involving rules priorities. Very happy with ShipX

★★★★★ShopUnited Kingdom · Oct 11, 2026

Fantastic service, works really well for our needs.

★★★★★Oona MobilierFrance · Oct 10, 2026

Thanks to VP for their professionalism, which helped us. He uses the product collection condition to set shipping rates He was really helpful and helped us resolve this problem quickly by explaining each step; thanks for his patience.

★★★★★RestorateUnited Kingdom · Oct 8, 2026

Amazing. Does what its says, well priced and great support. If you're a UK shop that required Scottish Highland separate rates then this is the app. VP was super responsive and extremely helpful, we used zip code based conditions to set the shipping rates.

★★★★★2MagpiesAustralia · Oct 8, 2026

VP was fabulous and patient setting up my Shipping profiles and scenarios. Great work and i think she should get a pay rise for her app knowledge. We used product tag based conditions to achieve the outcome.

★★★★★Batten HomeUnited States · Oct 7, 2026

★★★★★InkPosterUnited States · Oct 7, 2026

Great support from Jenifer. We sell several product sizes from one location to 25 countries and had issues with duplicate zones across our shipping profiles. Jenifer reviewed our setup with read-only access, answered every question in detail, explained how zone sync works, and enabled a backend option that lets us keep one rate per zone. Clear answers, quick replies, and no changes made without our approval. Thank you!

★★★★★KakelExpressSweden · Oct 5, 2026

Fantastic support! The team helped us set up shipping rules for our different product combinations and made the process easy to understand. Really appreciated the hands-on help with our setup. Highly recommended!

Review locations

Top countries by review count
United States
40832.6%
United Kingdom
21116.9%
Australia
16212.9%
Canada
977.7%
Germany
574.6%
India
383.0%
New Zealand
352.8%
France
231.8%
Netherlands
211.7%
Italy
171.4%