Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.
ShipX ‑ Shipping Rates & Rules
Review summary
1,252 reviews on the listingLast 30 days
834 new reviews
▬ in line with all-time
Recent reviews
20 most recentGreat support by Raj! Super Easy and Quick
very helpful , thank you !
Helped for setting up everything smoothly.
Vignesh was able to figure out shipping issues immediately with same day support. This app was able to meet our complex shipping needs across multiple zones. Highly recommend
The rules work great and the support is solid.
Deepan was incredibly helpful. He explained the app very clearly and helped me troubleshoot every issue I had. I appreciated his quickness to find and resolve.
VP great job helping with our shipping course
The feature to create separate shipping rates for separate international cities is useful and works well.
a great app that helps set up complex shipping based on multiple product based parameters.
We have been using ShipX on multiple sites for while and have nothing but good things to say. It's customizable for all the shipping conditions we needed and the support has been very reliable. I was expecting an AI chat bot when I asked a question today and was quickly greeted by Raj who patiently worked with me to troubleshoot and figure out the source of my problem - which ended up not even being an app issue. I highly recommend this app and would gladly try other apps by this developer.
Great customer support, thanks for helping me get started :) Siva did a wonderful job! Very friendly and skilled!
Great service. Jenifer was very helpful and professional in helping setting up new products in our store. We have complex rate rules due to our lead time configuration, and we got prompt and professional help in setting this up and fully test against real case scenarios involving rules priorities. Very happy with ShipX
Fantastic service, works really well for our needs.
Thanks to VP for their professionalism, which helped us. He uses the product collection condition to set shipping rates He was really helpful and helped us resolve this problem quickly by explaining each step; thanks for his patience.
Amazing. Does what its says, well priced and great support. If you're a UK shop that required Scottish Highland separate rates then this is the app. VP was super responsive and extremely helpful, we used zip code based conditions to set the shipping rates.
VP was fabulous and patient setting up my Shipping profiles and scenarios. Great work and i think she should get a pay rise for her app knowledge. We used product tag based conditions to achieve the outcome.
Great support from Jenifer. We sell several product sizes from one location to 25 countries and had issues with duplicate zones across our shipping profiles. Jenifer reviewed our setup with read-only access, answered every question in detail, explained how zone sync works, and enabled a backend option that lets us keep one rate per zone. Clear answers, quick replies, and no changes made without our approval. Thank you!
Fantastic support! The team helped us set up shipping rules for our different product combinations and made the process easy to understand. Really appreciated the hands-on help with our setup. Highly recommended!