Shipping calculator: ShipMagic

No response from the support app.

ShipMagic solved a shipping setup that we couldn't achieve with Shopify's native settings. We needed different shipping rates for our main products and add-ons, while avoiding additional shipping charges when they are purchased together. The app handled exactly what we needed without requiring CCS or a Shopify plan upgrade. Their customer support was also incredibly helpful and responsive. They even checked our store directly when we had trouble with the setup. Highly recommended!

Can't thank Adi enough for his time and technical support on setting this up and testing this before going live. If the app is as good as the service we are extremely excited as we have had months of issues with our freight calculations with other apps. this app seems accurate, seamless and easy to use.

We are very happy with ShipMagic and the service provided. The app works well for our Shopify store, and their support team has been helpful and responsive whenever we’ve had questions. Great service and support overall. Highly recommended!

Excellent app and experience working with Aditya to set it up. We have complex shipping rules and he customized our setup efficiently and fitting all our requirements. Very responsive and knowledgeable service.

The application solved our problem of having too many shipping conditions. It was easy to set it up. Also, there wasn't a particular feature at the time of installation, but Speedy Squirrel team took our suggestion and implemented it within a week. Excellent support and responsiveness. We would recommend it to anyone with many complex shipping rules.

This app has worked perfectly! It's the only app I could find that allows us to set up different sized orders and calculate based on the highest level without adding them up. Seriously amazing. The customer service helping me get it all set up was fabulous. Fast and meticulous. Thank you ShipMagic!!!

ShipMagic is a true gem of an app! Finally, I found a solution that handles various order sizes effortlessly, calculating based on the highest level. The customer service was top-notch too – fast, attentive, and incredibly helpful during setup. A huge thanks to ShipMagic for their amazing work! Big kudos to the Speedy Squirrel team, especially Aditya Malani, for their awesome support!

Fancy that a Free app and all you have to do is use Shopify's most expensive plans which are no value at all

ORIGINAL REVIEW: I've tried other shipping rate apps and this one works just a good, if not better than all the others. More importantly, Aditya Malani, provides hero level, super human, support. He had me set up and running within 15 minutes. All I had to do was install the app and grant him collaborator access. He took care of the rest after learning my set up needs. I couldn't be happier with the service. UPDATE 9-7-2023: I needed to take a minute to inform you all of just how great this app is and how great the service it. I had a unique request for a shipping rate rule. The app wasn't able to handle that request the way it was currently configured. Rather than telling me it wasn't possible, Aditya Malani, once again provided hero level support. In less than 12 hours, he added code to the app that allowed it to integrate the request I had into the system. Everything is working perfectly and fully meets our specific needs. If you are looking a shipping app, look no further. This is the one you need to install and run. From what I've seen, you will not be disappointed. Hero level! Thank you Shipmagic!

I wish I could give this app more than 5 stars because it absolutely deserves it. I am genuinely astounded by the team's exceptional expertise, dedication, and lightning-fast solution delivery. When the app couldn't initially accommodate my specific needs, they managed to craft a tailor-made solution in just one day. Furthermore, their responsiveness in addressing all of my inquiries promptly and succinctly has been nothing short of impressive. This app has truly set the gold standard for both its solution quality and customer service.

After spending thousands on developers to custom generate a solution for mixed carts (containing in-stock/preorder) with multiple shipping rates and complicated logic — Aditya replied on a Shopify forum where I was desperate for a solution. He delivered more than I could have ever asked for. This app is incredible, and the service behind it is top-notch. Our scenario has been so complicated it took developers months to build an unstable solution, but it took Aditya less than 24 hours to create a custom solution through this application. He took care of the setup, completely understood what we were trying to accomplish and over-delivered. I was nearly emotional when I saw the result. I can't recommend this enough.

The app is simple and easy to set up. Customer support was there when i needed it and was very responsive.

This app allowed us to set up unique scenarios using custom rates which is exactly what we needed to be able to do. It was easy set up in general, but on top of that, the customer support agent was ready to help immediately and asked the right questions to help me configure my custom rates correctly. They were extremely helpful during set up and really got to know what I was trying to do so we could do it the right way. This app does exactly what we needed, and their customer support couldn't have been more helpful to me. It was incredible service for a great app.

Excellent app - does what it says. And excellent support - very quick - by Speedy Squirrel. Really pleased with it.

ShipMagic solved my shipping request that I had searched through many apps to find. Not only does the app do exactly what I needed, Aditya was fantastic at helping me install and customize my settings. Great customer service! Update: 8 months later, Aditya has continued to help me when I needed to change my settings. He is available quickly and his help is invaluable to my comfort to know that everything is set up correctly.

We had a complex shipping requirement for varying items across 7 different zones and 150+ countries. The Aditya was amazing in helping us set this up from start to finish and the only thing we need to do is keep an eye on our base costs. Would 100% recommend, just for the pleasure of dealing with Aditya's amazing support!

This app is awesome. Super clean and simple solutions to what can be quite complex shipping problems. Excellent support from the app team too.

I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only). I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked. This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly. (For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.") Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast. Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome! I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.

After trying out many other shipping apps I think this is the best. It can pretty much handle anything, but what makes it so great is Aditya, he will spend the time with you via live chat to get it set up just as you want. You can test it first and then make it live once you are ready. 5 Stars!