Support where on that call for help within minutes! They got to work and had it sorted out really quickly and clearly. Fantastic service.
ShipZip Shipping Rates & Rules
Review summary
447 reviews on the listingLast 30 days
100 new reviews
▬ in line with all-time
Recent reviews
20 most recentGreat support from the ShipZip team! Sid Kevadiya helped me configure the Condo / Apartment Delivery option with a $3.99 CAD charge. The setup is working as expected, and the support team guided me through the process. I appreciate their quick assistance and helpful service. Recommended!
We have only used the basic plan of this app for two years and it works so well we put it onto our new shopify store. Had a problem and sent a message on a Sunday and got a reply in an hour with a working solution. Perfect.
Nice!
Excellent app, with many features. Support is very fast and helpful.
I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!
we have had many shopify stores and a lot of apps and this was by far the best support and best app we have ever installed. they helped us achieve our unique goals and customized the app for us to get us exactly what we needed. we never thought any app could do it but they did. will recommend this app to everyone with a Shopify store.
Sid and the team were extremely helpful, the app was running smoothly within the hour and fully fits our requirements which some others haven't. Sid also went out of his way to help fix a small coding error on the site which had been noticed. Great guys to do business with!
We are a UK business and using DPD. This app is perfect and very well priced at $7.99. This app allows us to exclude certain postcodes in the UK which are expensive to post to. This is a feature which we have been looking for that many shipping apps were missing and didn't offer. There are apps which offers this feature but they are very costly. I used 'postcode shipping' previously which was good but price was way too high. These guys contacted me out of nowhere to inform me that their app is suitable for my requirements. I installed the app and tested it. Within 5 mins, i had set up everything. Very easy app to use and setup. Note I am only using one feature of this app. I am sure it has a lot more to offer. Honestly i am over the moon with this app. I highly recommend it. Thank you very much for this great app.
We are a US based online meat store. We are using this app in junction Order Delivery Date to allow our customers to choose a date of delivery and then get the available shipping options for that day. The team over at Cirkle Studio is the best! They went up and beyond to help us make this happen. It works perfectly. I recommend this app and anything by this team. Thanks guys!
This is the most amazing app, I have tried over 6 different apps all which did not fit my needs. I can not thank the team enough on supporting my small business with the difficult shipping rates for different regions. With someone 100 percent getting back to you within less than 24 hours and also live support when they are online.
We can't say enough good things about this app and the team behind it. We want to thank Siddharth and the whole technical team for all their support. They answered all our questions and helped us set things with an incredible positive and "can do" attitude!
Great carrier shipping app for adding complex shipping rules and the support service is very helpful too.
Great carrier shipping app for shipping rules and the support service is very helpful & quick too. Thank Guys
Me ayudaron con mi problema y dieron soporte con mi problemas son muy atentos y te ayudan con la instalacion sin ningun problema
This app helped me break down my shipping into zones for cold logistics as well as having a flat rate for national products that are ambient. I was also able to calculate free shipping and link it to specific zones and product types.
Very happy with the service, It has been a great experience so far dealing with SId and his helpful and smart ideas has enabled my store to have easy delivery and date selection options for customers. I look forward to a continued partnership with them.
Truth be told about the app and the guys behind this app. I would rate them a handsome 10 on 5. They are simply outstanding. From taking extensive time out, to customising the product to my needs, and mulitple video calls and explanatory videos takes me to rate them a handsomely. I just cannot stop raving about the timely assistance and guidance they have provided along the way in setting this up as per my requirements. They are really at a different level. Will recommend them over and over and over again.
The app is very complete and catered to all our needs. Sid has been very helpful and patient with us. We've enabled the app a few days ago but it seems to be working out well so far. Highly recommended, especially for the very efficient and quick customer service.