Shipoff: Shipping Offer

little bit difficult to understand when it gives a lot of options but I suspect most people just want a solution to the multiple shipping location issue BUT, their support is great and fast - just wish there was a 'single click' option for us lazy ones :D

Swati solved my shipping errors charging customers twice at checkout for items stocked in at different locations. Great app and easy install and fantastic customer service! UPDATED Customer service was 5 star even late on a Sunday evening, issue resolved with speed and efficiency.

AMAZING! I have been looking for an app to adjust the price of shipping if the order is coming from multiple warehouses. Customers would see a shipping price 4x, 5x etc and abandon cart. Shopify support said there is no way to adjust the prices. However having a discount at checkout is a great workaround. Manoj from support was avail on chat right away (no delay at all) and walked me thru the setup. Couldn't have been easier to walk thru. 5 STARS all around! Now I can relax knowing my customers aren't abandoning checkout.

First off, it's important to note that this app is fully functional with Shopify's Basic plan and doesn't require any upgrade on that end. Shopify has made it very difficult to moderate shipping charges for the customer at checkout and negatively impacts conversion without upgrading plans to enable the Shipping Discount Block or Third Party Carrier-Calculated Shipping Rates. This app provides a solution at an affordable price for smaller stores. The interface for the app may not be immediately intuitive as there aren't simple buttons that explicitly say things like "if more than two rates apply discount this rate," etc. and instead is presented more akin to skeleton code and require you to come up with an algorithm that solves your particular conditions. That said, the support team is VERY helpful with this and all you need to do is contact them and they will help you set it up if you find yourself unsure of where to start so this should not detract anyone from trying this app. Once you understand how it works and what options are available within the framework Shopify has created it is very powerful. I debated between awarding this app 4 or 5 stars because of the interface, but in the end their customer service delivers exactly what you pay for, and for the price is excellent. Making the interface more intuitive would be the only note I have.

They were very helpful. Its a bit confusing at first, but I got on with their support and they were very helpful.

Shipoff has fully solved our issue of shipping prices being stacked when orders have items from multi inventory sources. Sid was very responsive and helpful in the set up, but the app is very intuitive and easy to customise to our own very complex requirements. We were up and running and fully functional in a couple of hours from install. I spent a long time trying other shipping apps before I came across Shipoff, and none were able to solve the issue of stacked rates, due to Shopify sending multi inventory orders as separate orders based on the inventory location. Now we simply have shipping profiles set up on Shopify's native shipping set up and have rules set on Shipoff to counter the stacked rates

I am still learnign all thing Shopify and it is hard going at times. I have struggled to find a solution to being able to give my customers with a Dealer tag a discount on shipping, as ai have an automatic discount on products. I downloaded this app and struggled with what turned out to be "issues I created" in the conditions. The support team were fabulous. They were so patient and kind as they worked through it with me. once I fixed my errors it worked like a dream. It looks fabulous and is super easy to grasp (once I fixed my errors). Highly recommend!! Its clean, easy to use and does what it says it will. Alot of the apps I tried earlier did not.

Rakshit was amazing. Literally walked me through all the steps. Love this app. Highly recommend. Katie

Great support. Whatever I have not been able to figure out myself, someone has been able to solve within 24 hours.

makes work easier, very helpful

I was having an issue installing the program and working properly at first. I chatted with support and they worked on everything to check it and it ended up being a discount I had already set up in shopify. Once i got rid of it, I was able to adjust Shipping to just one carrier and rate which is saving our business money with shipping but also allowing our customers to get expedited shipping if they are still interested.

This is a great App resolving the real world issue with shipping charges. I was also pleasently surprised by the quickest action on the chat when I reached out to them. Great work!

The first time I experienced such impressive customer service. The team looked into my issue immediately. Instead of telling me "Sorry the function you need is not supported by this App." They built if for me! Twice!! Mind you, this was on a 3.99/Mo subscription fee and without any additional charges. I highly recommend this app (if its what you need) but more importantly, the developers.

This app is 100% worth the investment, it allows you to sell products in multiple shipping profiles and adjust the checkout amount so the customer only pays one amount not the combination of two shipping amounts. Customer service is ridiculously fast, and they don't just tell you what to do they show you so you know for future.

This app solved the issue we face shipping from multiple locations, now we can keep reasonable shipping charges. Maybe in the future can have more options like apply the discount direct to the shipping instead of the items. Recommended, easy to use.

This app is really helpful. We just started using it, and the customer service is really good. It would be great if they added more features, such as the ability to set a date range and a code option for discounts. Otherwise, it's affordable and great app.

In combination with their other app ShipZip, we were able to address an issue where we are sending items from multiple locations but where seeing the shipping rate not calculate correctly. With the great attention and quick response from the support team, we were able to quickly address the issue and solve this problem as we incorporated additional locations in Shopify. Great flexibility on creating the rules and easy interface. Recommend on both usability and support by tech support team.

This app is great works exactly as i need it too and when theres a missing feature they'll even add the feature on if possible, Siddharth is so helpful!