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Setloop Zendesk Connector

by SetLoop LtdHelpdesk ยท #241 in category
Tracking since Aug 23, 2026

Listing content

Currently live on the App Store

Name

Setloop Zendesk Connector

Subtitle

Refunds, reships, and order edits inside Zendesk tickets

Introduction

See the customer's orders in every Zendesk ticket and refund, reship, edit, or cancel in clicks.

Details

Support agents lose time switching between Zendesk and the Shopify admin. Setloop removes the switch: when a ticket opens, the requester's orders appear in the sidebar across every connected store. Agents can refund (full, partial, or shipping-only), send Replacement orders, edit items, cancel with restock, and manage tags -- each action attributed to the agent on the order timeline. Setup takes minutes: no API keys, no settings. Customer data is never stored by Setloop.

Pricing

1 plan
freeFree

Media

5 assets
Multi Store SearchEdit OrdersRefund & ReshipOrders in ticketOrders in ticket

Developer

SetLoop Ltd1 app published

No other apps from this developer are tracked.