Sesami Booking Platform

The app is great. And wonderful help desk experience if you run into any issues.

I have enjoyed communicating with Mariana and her Sesami team through out my process of using this app. I love their availability and how they truly help their clients with their concerns. I recommend this app and most importantly I would like to emphasize how great Mariana has been with me as I continue and learn their app.

The app itself is simple and straightforward to use, but what really stands out is the excellent customer support. The team is responsive, open to feedback, and willing to work on improvements to make the app even better in the future. Overall, a very positive experience, and we really appreciate the team's support and proactive approach!

This is by far the best scheduling app for Shopify stores. Their customer service is absolutely amazing. They worked with me as though they were my personal developers to solve an issue that kept presenting itself when I did theme updates. The app works great; the service is top notch and I would recommend Sesami to anyone needing to add a scheduling service to their site.

Very easy to setup. Now my customers can make an appointment in our warehouse and I can provide a click&collect solution to them. PS: The possibility to add an appointment in the checkout section could be useful too. To be absolutly perfect and for getting 5 Stars, Sesami should be available in German too! But anyway - well done!

Easy set-up and great notification process! I 100% rate this app for anyone who is needing a booking system. Super easy!

I downloaded the free plan and was really pleased with the easy setup (followed the step by step instructions). Had our first booking online within a couple days of implementation. I had one concern about updating the calendar for a specific appointment that wasn't part of our normal hours and received a quick reply with instructions on how to accomplish this.

UPDATE!! BEWARE!!! The review below is from my client whose site I installed the Sesami App in. This is from me, her web developer. Not only was this a terrible experience to install the Sesami app only to find out that one cannot in any normal way reschedule the appointment for the customer. To do it normally you have to refund the client and then charge them again. Owner says he is working on the feature to allow rescheduling but it is not on the horizon yet at all. He has some lame workaround no one would want to deal with. In my opinion, he shouldn't even have his app listed without a rescheduling feature and he has managed to get to the top of the booking apps fooling Shopify customers. WORST PROBLEM!!! It cost my client about $300+ of my time to install and uninstall. I asked owner to please cancel and not charge my client, yet today my client was charged $19.99 for an app the owner clearly knows she is not using and promised to cancel the payments for.... To make matters worse... as I write this I have been sitting first on hold via phone for 25 minutes with Shopify and now giving up on the phone almost 40 minutes with Shopify's customer service chat and I still haven't gotten this fixed. Hopefully, within the next half hour, someone at Shopify can stop my client from continuing to be charged and refund her $19.99. --------->>> I used the app to help with booking appointments - but it has no way to cancel or re-schedule. Very unhappy experience - so cancelling. The release is pre-mature.

Great support in getting this to work within my Shopify theme. My problem was handled so quickly, such a great service.

The app is super practical and the customer support is top of the top !!! Thank you very much for your precious help !

We were looking for an easy solution to take appointments and I seem to have found it. We haven't put it into use yet, but our internal tests give me confidence. Integration was very straight forward. There was a bit of an issue with how the button integrated with my custom theme but I reached out for help and Randy fixed it immediately. Great service!

Customer support was awesome! App worked exactly how it was supposed to one we got it set up. Thank you!

This app is simple and works. But what is the real deal sealer for this app is the support. The people/brains behind this app are INCREDIBLE. They are responsive and patience beyond belief. If you're looking for a simple solution to your scheduling needs.. you've found it.

Easy to configure, like the user interfaces, the settings are suitable for booking module for any session products.

Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.

The best app you need for service based products! This is the complete package with scheduling and everything you need.

is not really helpful for a hairdresser salon i need you to call me please and work it out in better condition to use those app for my business

Shopping appointments are 60 minutes(the only way to set this up to have time to clean in between. Tried 45 minute variant but that gave us no time) and are every hour, on the hour, yet someone was able to book an appointment at 3:30, thus wiping out the 3-4 and 4-5 time slot. We have limited hours due to COVID-19 restrictions and we have now lost an appointment. I need to know how to fix this issue asap. I have submitted 2 support tickets with no response. Almost 72 hours later and still no response.

Poor customer service. App fails regularly and you get no assistance from customer service. Emails are never answered.

Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU