SASO

Sendvio: Email Marketing & SMS

by Sendvio✓ Built for ShopifySMS marketing · #15 in category
Tracking since Dec 3, 2025

Review summary

178 reviews on the listing
4.8★
5 ★
15788%
4 ★
158%
3 ★
11%
2 ★
21%
1 ★
32%

Last 30 days

4.8★

93 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Schatten PickupsCanada · Sep 19, 2026

I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived. The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format. Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.

★★★★★Embroidery By TMCzechia · Sep 19, 2026

I paid for your app and now you've blocked access from me? Why? I was uploading customer lists for a new newsletter. I have been using your application for many, many months....

★★★★★pureSCRUBSUnited States · Sep 19, 2026

Amazingly simply and effective. I lost track of how many extra customers this has generated. Excellent app and excellent customer service. I'm actually blown away at the effectiveness and simplicity of this app. The pricing beats everyone too. Finally, the customer service is top notch.

★★★★★PetWithMeCanada · Sep 19, 2026

The customer support this app provides is second to none... very professional and patient support agents.

★★★★★VapePointIsrael · Sep 19, 2026

Good app with many mailling features. Support was very responsive and quick to help with my requests.

★★★★★CoolTrucs™United Kingdom · Sep 19, 2026

J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.

★★★★★Painting by numbers shopSlovakia · Sep 19, 2026

I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!

★★★★★The Pocket PerfumeUnited Arab Emirates · Sep 19, 2026

Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up

★★★★★MyStoreLivingUnited States · Sep 19, 2026

Excellent app and excellent customer service. they help me to correct mistakes very kindly. I Love this app

★★★★★Callus PerformanceCanada · Sep 19, 2026

Support has been great, The interface is pretty straightforward. I use it will all my shopify stores

★★★★★VIVAIA JAPANJapan · Sep 19, 2026

Really good app and customer support!Solved all my problems at once! And the visualization is also very well.

★★★★★SIN EyewearAustralia · Sep 19, 2026

The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.

★★★★★Pineal Vision JewelryUnited States · Sep 19, 2026

This is a great app, I have been using it for more than a year and it has helped me capture many sales. Also the customer support from Sarahy S has been stellar!

★★★★★SwiftmayUnited States · Sep 19, 2026

The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!

★★★★★American Trends - אמריקן טרנדסIsrael · Sep 19, 2026

Very good customer service! Helped me a lot with a problem that I have with my domain. support calls me and was very polite and did not stop working until resolved my error.

★★★★★braveroarcoUnited States · Sep 19, 2026

amazing and easy to work with cc took care of issues asap! they resolved my issue dealing with sms marketing!

★★★★★Dolo CosmeticCanada · Sep 19, 2026

J'ai vraiment aimé. très efficace. il m'a aidé à crée des templetes que je vais adopter pour l'envoie de mes prochain emails automatique.

★★★★★bGalvanizedUnited States · Sep 19, 2026

I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.

★★★★★Exciting CitiesUnited States · Sep 19, 2026

love, love, love this app! Have all features that I need for my shop have free plan included which is great for a start very responsive support, Sarahy helped me a lot with a set up! well done guys

★★★★★BracebyNetherlands · Sep 19, 2026

Nallely was so friendly, excellent service! I feel so satisfied, see really helped me with my problem.

Review locations

Top countries by review count
United States
8950.6%
United Kingdom
1910.8%
Canada
1810.2%
Australia
63.4%
France
63.4%
Italy
42.3%
Hungary
31.7%
Singapore
31.7%
Mexico
31.7%
Spain
21.1%