I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived. The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format. Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.
Sendvio: Email Marketing & SMS
Review summary
178 reviews on the listingLast 30 days
93 new reviews
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Recent reviews
20 most recentI paid for your app and now you've blocked access from me? Why? I was uploading customer lists for a new newsletter. I have been using your application for many, many months....
Amazingly simply and effective. I lost track of how many extra customers this has generated. Excellent app and excellent customer service. I'm actually blown away at the effectiveness and simplicity of this app. The pricing beats everyone too. Finally, the customer service is top notch.
The customer support this app provides is second to none... very professional and patient support agents.
Good app with many mailling features. Support was very responsive and quick to help with my requests.
J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.
I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!
Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up
Excellent app and excellent customer service. they help me to correct mistakes very kindly. I Love this app
Support has been great, The interface is pretty straightforward. I use it will all my shopify stores
Really good app and customer support!Solved all my problems at once! And the visualization is also very well.
The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.
This is a great app, I have been using it for more than a year and it has helped me capture many sales. Also the customer support from Sarahy S has been stellar!
The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!
Very good customer service! Helped me a lot with a problem that I have with my domain. support calls me and was very polite and did not stop working until resolved my error.
amazing and easy to work with cc took care of issues asap! they resolved my issue dealing with sms marketing!
J'ai vraiment aimé. très efficace. il m'a aidé à crée des templetes que je vais adopter pour l'envoie de mes prochain emails automatique.
I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.
love, love, love this app! Have all features that I need for my shop have free plan included which is great for a start very responsive support, Sarahy helped me a lot with a set up! well done guys
Nallely was so friendly, excellent service! I feel so satisfied, see really helped me with my problem.