Willdesk: Live Chat&AI Chatbot

A good application to have a complete chat in your shop. The customer service is also very friendly and understandable. I recommend it.

le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.

I like the app, and already use it for 1 month, but some features working not correctly. I've already reported several times about 1 month ago and still nothing is fixed. This is really easy fixed and they completely ignore me. I'm afraid that if something important will be in the future, they also will not fix it. 1. Staff can't edit/add Macros. And I have to add all macros manually - this is really annoying. 2. Notes section are super small and limited by characters. This cause us to split notes by lines. This is main feature that we are using, because we need to leave notes about EACH order. 3. I tried to export my conversation, but there no such option and support freeze me for 2 days already

The support tries very hard to fix my problems with the app. I hope I enjoy the app and my customers do too.

Very easy to use. So far its worked out great for our store. It was easy to update all our questions and get it up and running.

Another great app from these devs! Awesome support, great features, easy to set up and it looks super nice. Plus, it integrates with Parcel Panel making running daily operations even smoother :)

I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.

Anne was wonderful. She helped me along with activating my app. She also introduced me to couple of new apps that I find them super useful

Fast, easy customer support! The app works great! Easy to use and understand. Definitely a must-have app for FAQ's

Specifically reviewing the FAQ functionality. Was working fine when I installed it and the app has undergone a major overhaul. Might work fine for other functions but FAQ is no longer managed within Shopify.

I just started using it. I was using two different apps, one for WhatsApp and another one for Shopify inbox. Now the single app can do both works and in a much better way. The app is absolutely free at this time for 500 tickets per month.

Easy to set up FAQs for my clients so we don't have to answer the same questions all the time which saves us time. Thank you!

This app was so easy to set up that I kept anticipating something difficult around the corner, but that never happened! This app is clean, simple and enormously user-friendly!

Great service and really helpful. Had issue with the integration into my theme and they were resolving the problem very fast. Nona was also wonderful in answering my questions. App itself has great features and additional features seem to be in the works.

Awesome support and features love it! They are very helpful to setup language customizations and other features. Recommended!

easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free

I used this app to add live chat & FAQ page to my website and it works reaaally well! Besides, do appreciate the kind and warm help from Esther.

Support is awesome and the app is great and really simple to set up - At first the widget icon was terribly slow to load on the website but they fixed it in no time - Nice going team!!

Great app, very userfriendly interface. I am looking forward to the update with the new features. That will make this app the one stop shop!

Perfect app which gives the immediate support thank you Nona for making my first experience as the best one. Kudos