Another garbage update from Shopify. Search used to work just fine and now they made it worse and added an even worse app to "adjust" the settings. Glad this is what we are paying for.
Shopify Search & Discovery
Review summary
511 reviews on the listingLast 30 days
79 new reviews
▼ 1.2 vs. all-time
Recent reviews
20 most recentIt is crap. I only have 30 products, and i filled in all product metafields correctly from the list, and some of the products still not show up when the correct filters are used. outrageous :(
Why would you remove Synonyms without any notice? Just ruined the app
- Good but does not meet my needs. For example: My product is named "d-18", when searching, customers have to type the keyword "d-18" or "d 18" to display the product. If the customer types "d18" the product will not be displayed. I want when customer type "d18" to display products named "d-18", "d 18", "d_18", "d/18", d.18", "d+18".. special characters will not affect search results. Thank! - Update 1: "Thank you for your feedback, you can use our Synonyms feature to solve this problem" My store has over 3000 products and is growing rapidly, using Synonyms is very difficult for me - Update 2: The limit of 25 filters allowed to be displayed is not enough. Our store needs to display about 50 filters
Update: The only support received by now has been the reply here, yet is a very generic answer, which doesn't resolve the issue. To their reply: I know where to find the "Out of Stock Products" setting, which is set to show only products "In Stock" by default; yet, ALL (In+Out of Stock) products show up. The issue persists, and worst, if I delete the app, it won't go away from my website. So I cannot move on to another reliable option in the market. Original Review: I like the app, but I give it a 2 star rating as I couldn't get any support to ask some relatively basic questions about different features that are not working (like the setting for "Out Of Stock Products" which I want to show "Not At All", yet, they show on the site.) They replied: "The "Out of Stock Products" setting is under the "Search relevance" section of the app settings. It controls how out of stock products and variants are handled in search results. This setting does not affect how out of stock products and variants are handled on Collection pages. You can read a bit more about this setting in the public Help docs at https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types"
The app provides some great features to improve search and product discovery. It would get 5 stars if the Recommendation feature worked in reverse for custom product pairings.
Only 25 filters makes literally no sense
accessories are limited to 10 products? and put in special effort so you really cannot change this limit? wtf? i dont even have words for how stupid this is.
It is a terrible app. It is impossible to understand why Shopify doesn't fix it. Fundamentally, it is expected to perform a number of functions, yet it is broken and unstable.
Dear support team. I think this app is very good. Thanks
Not able to auto-collapse filters. Not able to set different filter sets for different collections. Not able to use sliders for number values other than price.
Perfectly Working as describe
Like the review before mine, I had no idea where it came from. However, after reaching out to Shopify they clarified that the app was a new functionality for our store, and assured us it would not slow down our store. The app seems to work fine, and I did notice it made my store look more professional. Thanks Shopify!
Another failed implementation from Shopify. Search boost simply doesn't work. Well done. Still waiting for support to get back to me.
The Filters work fine and perform well as of now. Previous: The filters on my site stopped working As soon as they changed storefront filters to this app. Waiting for a fix then I might revise my Review.