Avada Accessibility ADA EAA

Support was really helpful.

I haven't had this app for long, so I cannot give a review for the longevity of it, but I did find the chat helpful and they fixed things on my website I didn't even know were wrong and made sure to keep my branding. They gave me the peace of mind in knowing that my website is more disability friendly now.

From start to finish, the install was easy and the amount of support from Iris and the team were above our expectations. This is a must have to ensure all guests can have an enjoyable visit to your website.

Fast and friendly help from Avery! Thank you!

avery is the best

Hena was able to get me up and running instantly and she was so great to work with! I love the app, and the customer service is great

Iris has been incredibly helpful, patient, and kind throughout this process. She took the time to explain things clearly, answer my questions, and help me feel comfortable with each step. What started as an overwhelming experience became so much easier thanks to her support. This has been one of the best customer service experiences I’ve had, and I genuinely appreciate her care and attention. Thank you, Iris!

hena is so nice and the custom service also good

The support team helped me very quickly and efficiently with the positioning of the trigger circle. Special thanks to Kipuka for the friendly communication and to the technical team for the fast and reliable implementation. Thank you for the excellent support – you are amazing!

I can't say enough good things about the support team at Avada Accessibility ADA EAA, especially Olivia. I ran into some problems with the widget and wasn't sure how to fix them. Olivia took the time to understand the issue and walked me through getting everything working exactly how it should. She was quick, friendly, and clearly knew the app inside and out. It's rare to get support this good anymore. Olivia was perfect, and she's the reason this app gets five stars from me.

This app has been a game changer and life saver in more ways than one and I’m so grateful that the team behind this is willing to help where I struggle or lack knowledge. It also has brought me peace of mind. Olivia was super communicative and helpful of what needed to be done and how long things would take, with a wonderful attitude to match. Thank you to the lovely team!

It is very good that is offered for free, but i see on https://pagespeed.web.dev/ that is this add-on is causing our webshop to load more slowly then needed, so much that our score when down from 85 to 62. So for now we will remove this add-on, if it get's better in the future we might try again.

This app did not work for us. Customer service. Could not help us fix some of the issues that we had. They just kept giving us the run-around. They informed us that we need to talk to our Theme developer.

Avery was very quick and efficient. Communication throughout the process was smooth and clear, and Avery was very reliable.

Just installed Avada Accessibility and still getting everything set up, so I haven’t had a chance to test all the features yet. So far, customer support has been great — Iris has been very helpful and guided us through the initial setup. Good experience starting out.

Guter Funktionsumfang und toller, schneller Support.

Great customer service! Iris was incredibly helpful getting me set up with the Avada Accessibility app and made the whole process easy to understand. She was responsive, knowledgeable, and helped me get everything working properly. Really appreciate the support!

I really love the easy set-up, the already beautiful default design of this app and the many pre-integrated translations. I thought I had a problem with the button showing on the right side instead of the left side and contacted support, but it turned out it was only a cache issue on my behalf. Esther helped me very quickly! I definitely recommend this app thus far! :)

Other apps are all paid, but this one is free and offers quick support — it's so great! Also, the agent, Tiana, was super kind and quickly solved our problem! Highly recommend!

Setting up the app was completely smooth and straightforward. One major highlight was the support team – they responded immediately and provided helpful, competent assistance whenever a question came up. Another big advantage is that the app is currently free of charge. I really hope this great free service will continue in the future. Die Einrichtung der App verlief absolut reibungslos und unkompliziert. Besonders positiv hervorzuheben ist der Support: Sobald eine Frage auftauchte, wurde mir sofort und kompetent weitergeholfen. Außerdem ist die App aktuell kostenlos – ein weiterer Pluspunkt. Ich hoffe sehr, dass dieser kostenlose Service auch in Zukunft bestehen bleibt.