Scribeless | Handwritten notes

Horrible experience. They obviously have gotten too big for their own good. We've been with them since before they had their app and instead were using zapier. They had issues back then and they have even more issues now. Billing was constantly off. We paid for gift card inserts, and they sent hundreds of cards without them at one point. Last nail in the coffin was when they were going to make a fix to not include our eBay sales. We never heard from them and instead they just paused our campaign completely, when they were never told to do so. We reached out and we were told it was their mistake, but then we found another billing error. At that point they were supposed to reach back out to us once billing was fixed and give us a credit. Sam never reached out again, this was now the second time of no follow-up. We've dealt with James, Sam, Oliver, Robert as well as others, and it's always the same. They don't care about the customer at all. Go elsewhere there are plenty of services doing the same as scribeless outside of Shopify that are capable of delivering.

We have been using this app for about 2 months now and we are so so pleased. Originally we introduced it in order to have all of our gift messages automatically printed for us (so nice not having to hand write them!) and now not only are we using it for that purpose, it has also allowed us to roll out a new customer retention scheme. The hand writing is super realistic, and setting it all up was pretty simple too as the Scribeless team can do most of the work for you remotely- great for people who struggle with the tech side of things like me :) We're super excited for more updates + to see where this app can take us.

Great service in general. Former version of the software was a bit buggy, but the new one works like a charm. Our customers loves the message from agood.com and the personal touch this service provides.

Great app, good company to work with. The handwriting looks very realistic and prints at a high quality, customers seem to like them!

We absolutely love this app. It allows us to deliver a wonderful personal touch without the hassle of writing out each and every note to our customers. The team are incredibly helpful, and always there to help with any issues we have had. Would 100% recommend! We have also used it to handwrite notes to our influencers/ambassadors to update them with our business news in a more personal way than an email!