Salestio — Amazon, eBay, Etsy

This App and the support they give is worthless. Their 5 star reviews are probably from employees. After 4 days I deleted the App. Absolutely useless and it shouldn't be on Shopify at all.

Support is very helpful. They even deployed custom fixes for my integration, so that everything synced well. thank you.

would not let me link my amazon account, just gave an error. i'm not able to fully test this app if it wont even let me link to amazon.

We are using the app for more than half a year and I can say they are adding features regularly and are very responsive to the issues and bugs we are facing. Overall I would recommend and we look forward to working with them.

This app is quite complicated to use BUT they have a really good support team that will walk you through everything and answer all your questions. Without the support team, I would never have figured it out, but after they showed me what to do, it's not too hard. If you download it and are confused, just reach out to support and they will get you ready to go.

A few hiccups to start but the developers are very keen to please and addressed issues extremely quickly. I am currently only using this for Etsy orders which I am aware is in beta, but willing to be along for the ride based on my interactions with Alex.

Customer support is very helpful and responsive. Unfortunately the app is just very complicated to setup. Very nice interface, but every time we turn around something else isn't working and though we get a helpful response from support, the solution is always some random thing we must do which is unintuitive. No time for headaches so I decided to try something else. That said, I have to reiterate that their support is top notch. If you have your products organized the way their app needs and have some time to fiddle, it's a really well-designed app with great support.

The app looked so promising. I sell one off items, used on both eBay and Etsy along with my own shopify store. I keep out of stock inventory active for search because I have related products shoppers cross over into in the same categories. Like many eBay sellers, I am scrambling to find an app worth a lick for listing my shopify inventory on eBay. So, I tried out this app. The app installed the entire shopify inventory, out of stock and archived (items with stock that I am not selling at the moment). Of course, out stock counts toward your available sku's. Importing Archived should be a non-negotiable.... but..ok...I can work with that.... I go to my first profile I created for small 1st class mail products so I can add individual products and the app still does not show inventory available - so I have no idea what is actually available for sale when looking at 3000 plus one off sku's..... I can only think this app was developed around the needs of drop shippers selling 3rd party products. Fortunately, it didn't cost me a tone of time, but I would recommend you include this little factoid in your app description, because unless you have a handful of sku's to manage or are making product yourself, if you carry any inventory of significance on the shelf, you're gonna have no clue at some point when it is all showing "available" to list. Support was really prompt in their response to my inquiry about importing and qty issue which I appreciated. "Salestio does not differentiate if the product is out of stock when sending products to eBay. If you select the whole Selling List and it includes out-of-stock products, Salestio will send them as well. By default, eBay does not accept products with 0 quantity and might return the Error in listing the out-of-stock products. However, if you have Out of stock control enabled on eBay, the products will still be listed but they will be hidden from the search results. This way, buyers cannot purchase them." So I am not sure I want to spend a bunch of time configuring profiles for "0" qty one off items. The sorry part is, they import inventory, they synch inventory, so displaying it in the dropdown for adding items should be a pretty easy code change so that users actually know what they are working with. This product might be right for some folks, but it is not right for the typical eBay seller.

If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up) The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.

This app is exactly what I was looking for and what I needed.. I researched for weeks to find the right app and based on my needs and budget this seemed like the best option and it was! The support staff are honestly second to none, I've had multiple long video calls with Nadia who has done her best to help me get set up and teach me the app, and they are super open to adding needed functionality based on your needs. This app is great now in its early stages, I can only imagine how great it will be as they continue. They are very courteous and helpful and i will be sticking with them as I know they are striving for a stellar product and I'm here for it! Thank you to Nadia and all at Salestio!!

Great App, from a very supportive team that cares about its customers. It's a newer app that is constantly evolving and being improved. The team is very open to feedback and suggestions to constantly improve the app. If something goes wrong, or works unexpectedly, the support team is quick to respond and resolve the issue. Honestly, I'm not sure how I function without this app. I've used several other apps ( I won't name names), but Salestio is my go to solution for integration with the major third party marketplaces.

Our company is working with Salestio from long time and we can say that it's a great app. We can work easily our stocks, prices, manage our orders, discounts, sales... We have two Amazon accounts and two Shopify online shops and we work with Salestio in both. We high recommend to everyone that want to work easy and fast to integrate Salestio in the shopify shop. And the best to us is the Customer Support. Wonderful attention with solutions and fast reply. So try it and you will be right!!

Let me start by saying I am not a techie. I know enough to get myself into trouble, but not enough to get out of it...LOL. I am starting to get the hang of the sequence that things have to be done. But above all, customer service is top notch. They are always there to bail me out of whatever it is I have done or not done. There is a time delay because of them being across the pond, but a message is always there same day or next day. Always ready to help and not putting the blame anywhere...I really appreciate that.

This app is incredible in many areas! It is flexible enough to adjust to any and all of my shipping requirements that similar apps weren't able to pull off! Hat's off to their customer support team! They are the best! I couldn't wish for any better support than them. They respond almost immediately at any time of the day and they don't leave you hanging! Best of all, when you request a feature or something, they don't just fall on deaf ears, they actually put in all the effort to actualize your request! 10 stars for this app! Great job Salestio!

Once i understood the method of adding products to Ebay from Shopify it was easy to do. Support staff are amazing in their response time if you have any issues. I also had a zoom call with an expert to talk me thru the set up process which was very useful If you are looking to add products to ebay then i would recommend this app

We migrated from another multi-channel selling app to Salestio in early 2022, and we're happy about this decision after nearly one year of experience! We connected our Amazon stores in multiple countries to Salestio, this worked out normally. Due to the special conditions and requirements in our store, we faced a few issues during onboarding. Thanks for the extra work and system fine-tuning by the Salestio team, these issues are fixed accordingly. The team at Salestio is highly responsive and always available to answer any questions we have. Special thanks to Oleksandr Krotiuk, who answered 150+ questions patiently and professionally for our successful onboarding! Salestio interface is user-friendly, with a modern design that is easy to work with. There's a monthly system update in Salestio that brings dozens of new features and bug fixes regularly. We're confident that Salestio will become more powerful and support more marketplaces! Overall, Salestio is a promising tool that we would highly recommend to anyone looking to streamline their online sales from multiple sales channels such as Amazon, eBay and Etsy.

We are really satisfied with the Salestio customer spoort! We had a problem with the app, which was fixed within a few emails and a few hours. Incidentally, not during normal working hours, but in the evening hours! So very good work and very good support!

Updated review: The Salestio team has been very responsive to my issues. They worked personally with me to get issues resolved again. They have also improved some of the issues with synchronization (specifically the pictues. Hopefully things are stable and the issues do not reoccur. I am impressed with the professionalism and promptness of the service. TLDR: I do not recommend this app. Reoccurring inventory synchronization issues. Full Review: It was difficult to get setup. I had to allow access to Salestio so they could fix the problems. The error messages are not useful for a user to resolve the issues. A few months went by and I noticed inventory not matching between ebay and shopify. I tried to resolve the issue but again could not make sense of the error messages. Had to contact Salestio again for help. They resolved the inventory mismatch and I was able to correct the errors. It was unpleasant fixing the issues it caused with my customers but things were working again... but not for long. A few months later I noticed that pictures were not updating and descriptions would not update no matter what I tried. I noticed that my inventory was yet again mismatching between shopify and ebay. This is not acceptable. I am waiting again for assistance from Salestio. I think it's time to move to another service. I just need the basic features they offer but they need to be consistent.

Great app, works well, and the customer support was excellent. Nadia helped with all our requests. Would definitely recommend Salestio to streamline the multi channel approach.

The app extension is not the easiest to use but they do have a lot of written how-to guides to help. It would be nice to have some video help but setting up an appointment with someone for specific help was easy and incredibly helpful! Nadia was the best!