Sales Reps Commission Manager

Its been more than 11 days since i raised a request to solve a bug, unfortunately there has been no reply from the support team citing high volume of tickets

This app was exactly what I was looking for and there support team is outstanding! I have had a couple of bumps using it and there are some features I needed them to add. They are always quick to respond and are developing many features that I need in the coming weeks and months. Great app and great team! Thanks guys

We used this app to track commission for orders that were taken over the phone. There are good points and bad points. it does track commissions and makes SOME of the calculations easy IF YOU ONLY HAVE ONE SHOPIFY SITE. If you have multiple sites, its $10,00 per month PER SITE, and then you have to run commissions for each website independently and add them up. Service is done by YURI, and while he did respond - he has never lifted a finger to help. "You can do this... ", "You can do that..". Even suggestions for the app to improve were basically shrugged off. There is nothing in this app that cannot be tracked in excel. It does speed up the process as the app automatically fetches the data from the website, and (for example) if you do not pay commissions on Shiping and or taxes, it will organize all of that information for you. It does not integrate with QBO, so you have to tell it when you pay. I believe the filters on it could be greatly improved. From talking with Yuri, there is nothing in this app that will be changed or improved anytime soon.

This app is very easy to use. This is the best sales rep app to generate affiliate links + report out on commissions and usage of links. Low cost per month is an added bonus!

We have 3 sales reps and we need customers to choose who they want to order with each time, this app comes with a built in feature of a drop down box at the shopping cart page that makes this simple for customers to choose their rep. It is easy for our reps to view their orders and their projected commission and running commission reports is a breeze! The admin portal and rep portals are clean and simple and get the job done. It's very easy to edit commission as well. Possibly the best feature of this plugin is the level of customer support we have received from Yury and the developers of this app. We have had special requests and tweaks needed to the plugin and he has assisted us every time. Very professional and very helpful. We used a different commission tracker from another company that was glitching and had zero support so we were grateful to find this app!! Yury thank you for all your help!

the app works really well but what makes it really impressive is their support so so good and quick !

This commissions app is extremely confusing, very buggy and customer support is never available during the day here in the U.S., and when they finally are available at night time, they don't respond. The reports are extremely difficult to understand and when I export them there are lots of duplicate orders shown, and not assigned to the correct rep even though I've setup the tags for the rep on both the customer and orders. I've spent hours trying to figure this thing out with no help. Not a good app at all.

Installed to test for the 14 day free trial, but had a question. Reached out to support via email and the "live" chat, and have yet to hear back. There is a huge lack of support response. If you don't have a live person available to chat, then remove it from your site as it is misleading.

This app has worked very well for us. The support they offer is the best. Yury assisted me with all of my questions and provided quick service! I'm so appreciative.

This is a very good tool for helping us keep track of our sales commission. However it could use some improvements in the area of reporting, which is pretty important to my company. I'd also like to see the ability to setup commissions based on conditions per sales rep (such as 1st customer order, Joe gets $x but every order after he gets $y - or after a certain revenue threshhold, commission changes). But overall I'm happy with the app and it does help our business as we try to grow and incentivize our sales team

EXTREMELY POOR customer service. non-existent. nobody ever gets back to you even on the live chat, definitely not on e-mail, my free period has expired, not knowing wether this app would actually be suitable, the lack of support is terrible, Shopify should take it off

We love the app and the reporting. It is overall great with providing the information needed in the reporting. We may have a unique situation where we may have a large number of employees completing sales at the same time, but the app is easy to use and helps manage the large amount of affiliate links/sales. Customer service is pretty responsive and is willing to work on resolutions to issues.

I like how practical the app is and how it gets quicker to calculate commissions. The only issue with the app is that sometimes I delete a person from a Sales Representative and it appears again in the report. I hope it gets fixed soon.

The app itself is great for calculating commission on paid orders. Looked all over for one that would calculate on subtotal and allow to mark from accounting when paid. However, there is no customer service. Initially there was, and now for weeks we cannot get a response. Wondering if they sold the app or if new ownership will provide because has the potential to be great!

I emailed support yesterday, and never have heard back from them. I finally figured out the issue on my own. Not really happy with the customer service. Stephen Ashcraft

I would like to thank Yury for always being there and assisting with anything that I need for support. Yury responds very quickly and on time. I would definitely recommend Sales Reps to anyone that works with commission. Thank you for all your support!

Support is amazing. Yuri really helped us while setting up the app. I also had an issue with another app that broke our theme and he help us correct it.

Great communication and service! We had an issue with commissions not being tracked via discount code and Yury was able to not only diagnose the problem, but had a patch within 24 hours! Great Team and responds instantly!

(update 2021) For over 5 years of use, we are blown away at the simplicity yet effectiveness of this app, as we could not find a single app that can do what this does. NONE. This is the ONLY app that we have found that fully integrates an omni-channel commission manager for your sales associates, and you can have your associates use everything from discount codes, drop-down sales associate choosing at checkout, associate code entered by the customer, and so much more. Also, if you need custom coding done to truly make sure the app and all its features work on your website, the team and especially Yury have been absolutely AMAZING at adding any and all coding to our backend design. We are so grateful to have this app, could not have our sales team without it! (from 2018) So far I have been very pleased with the app. It has a TON of features for a very affordable price. Yury is great at customer service and promptly responds to any questions, and takes suggestions for app development. I also want to list my development suggestions here so the public may also gain good info, here is what I believe this app should also develop: -Multiple or tiered commission for the same associate (to help separate retail vs wholesale orders for same associate) Keep it up guys, thank you for finally having an affordable and all-in-one package interface for my business!

I use this app to help track commission payouts with my sales reps. I looked at the different ones on shopify app store and this one seemed best. I like how it allows reps to enter in custom orders from within the shopify store.