App works good, needed a few tweaks and the team was able to get these done ASAP. We will forever use this app.
CSS Sales Team
Review summary
97 reviews on the listingLast 30 days
23 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentOne of the most versatile app to grow your wholesales business. Loaded with features and great support. I highly recommend it.
Good app with a good team. Comes with most everything out of the box. But the team is very knowledgable on any customizations needed for you application. Backend is a little clunky to use, but they are continuing to improve the app regularly. I would recommend.
I am in the process of setting up the App but the administrators at Sales Team- Specifically Vik have been a tremendous help. While I can't yet speak to the entire user experience, I can certainly attest to the fact that these guys are very accessible and ready to assist in whatever way needed. Thanks Vik and team!
TL:DR; If you are looking for a straightforward profit share app, this one is worth your time and money. For the team alone. I don't know that I can form the words to express how grateful I am to Rose and the Chief Software Solution team. Through international time differences, minute changes (I mean down to verbiage), and everything in between -- they were THERE! They took the time to understand our needs and worked tirelessly to create a custom solution. During that creation, we were walked through each step and included in the process to ensure that we were all on the same page. Complete transparency. Prompt responses and proactive follow-up. Top flight. We haven't experienced this level of professionalism and actual results from companies that call themselves "leaders in the industry".
The customer support team at Cheif is amazing! They have been responsive and helpful throughout the entire process!
Quite possibly the worst app we've ever used. Here are the list of reasons: Basic Plan - No view of all features that require upgrade No sound user experience AT ALL No visual hierarchy, proper grouping, primary vs secondary vs tertiary buttons, lacks contrast or signifiers for understanding the UI Extremely lacks explanations of null states for all kinds of features or pages No distinction between working with sales reps vs affiliates What the heck are sales team templates? Feature toggle switches are unreadable Can't use our own Shopify tags for assigning existing customers to reps Reports are small and don't make sense in null state Email us page should have a contact form. Doesn't even have a "mailto" deeplink to open email client Calendly page title shows "CSS advanced support" as if any beginner would understand that FAQ accordions just look like plain text and have no UX signifiers like dropdown arrows YouTube instructional videos have no proper grouping headings such as "Getting Started." Accept/Deny Sales Rep page makes absolutely no sense. Is this for affiliates? So many more bad UX issues to list! Just the worst app, period. Unusable, in and out. NOTE TO THE DEVELOPER: I'll be glad to consider using your app when these issues are fixed. Make it USABLE!
So far I really like the app. It's very user friendly and I had to contact them to answer a question I had and Amit was extremely helpful. I've had their app installed for a few days and I really like everything so far the layout is efficient and easy to understand. The login for my sales reps works and looks great. I will keep this updated, but as of now I highly recommend. This is a great app if you're looking to onboard a sales team.
CSS Sales Team has been an absolute game-changer for my business! Not only is the app incredibly user-friendly, but the customer service provided by Amit and the team is top-notch. Whenever I have a question or need assistance, they are quick to respond and offer solutions. They truly go above and beyond to ensure that I have everything I need to succeed. I highly recommend CSS Sales Team to anyone looking to enhance their sales and streamline their processes. Thank you for creating such a fantastic app
FIVE STARS for customer service! The app needs a bit of work still, however, their team is extremely responsive and helpful. They're willing to make customizations so that the app works for my needs, and that's huge!
Customer service is extremely greatly responsive to my inquiries and requests though the application needs to be mobile-optimized. They're willing to make customizations so that the app works for my needs.
I wanted to restrict the products a sales rep can choose to put in an order. They were able to make this special modification for a minimal cost with a quick turnaround and made it so it's easy for me to modiify the available products list.
We are new customers, but have worked directly with the developers on custom commission scales and analytics and they have been great to work with. Quick and very communicative. We are excited to roll out our new sales rep reporting system for 2024.
This app broke our accounts page after uninstalling. Contacted customer service on four separate occasions and no response. Wouldn't recommend.
Good customer service
Nice easy people to deal with.
Amit and his team at CSS Sales Team provided amazing support and timely follow up during the pre and post integration process. They were also willing help with custom/out of the box needs. Overall, superb service and a customizable app that I would heartily recommend!
Amazing and straightforward app. It has exactly what I was looking for and the parts that it didn't was not an issue due to the amazing support I received from Krishna and her team. They immediately got to work on my request and were thorough in their process in turn creating a customized solution for us. This app is a game changer for our company. Thank you so much again for all your help.
We really enjoyed working with CSS Sales Team to set up our sales agents with a platform within our website to create and track customer orders and requests. They did a wonderful job setting up our Klayvio templates and our login page so that it was a seamless experience with our wholesale website. They were very communicative and helpful!