Instant reply and quick update for my problems! appreciate!
TL: Post Purchase Upsell
Review summary
27 reviews on the listingLast 30 days
3 new reviews
▼ 1.0 vs. all-time
Recent reviews
20 most recentIt's been 24 hours and no one is responding to my inquiries and concerns. The app is not working. You guys should improve your customer service channel.
Awesome app to add links after checkout to keep customers engaged
Bonne application, support réactif
It works perfectly and fully satisfies our requirements.
Very easy to set up and install. Was able to add a button to my thank you page which links to the "withdraw from your contract" form - for new EU legislation! Technical support was very quick - as I had forgotten to enable the app under the Checkouts in Settings and it was not displaying correctly for me - super easy fix, and Carmine was very helpful
Excellent customer service. The app works perfectly and if you need help setting it up, they have 24/7 chat support.
Excellent client assistant Bella the best!
Le support est à l'écoute et apporte des solutions. Je recommande
Excellent support team and a great app. I was having a bit of trouble getting it set up, but Mia on the support team was amazing and helped me get it all figured out.
Thanks, just needed to place an image on the Thank you page, does that without making me pay for things I really don't need yet. This was after hours of trying to do things myself.
Terrific app for our use case: we need to add a button to the thank you page to take users to our app if they bought specific products. I've suggested a couple of enhancements that would make it even MORE perfect for us. They've already implemented one of them (adding an attribute to the forwarding URL of the button.) I'm hoping they'll be able to do another related to button color. Outstanding Customer Support as well.
I have had a great experience with the tool and the team as well! Definitely a great add-on for our website!
I’m really impressed with this app! The interface is clear and user-friendly, and the entire process, including the checkout page and thank you page, is seamless. The customer service team is also very patient and helpful in answering my questions. And the best part? It’s all free – can you believe that? Highly recommend it!
Useless. Don't have a translations.
This is the only Shopify app with working payment method triggers. Had a lot of help setting up my Thank You page from Raven and the dev team. Knowledgeable and helpful staff. Recommended+++
We wanted a simple post purchase app and this one delivers even more!. We can now customize multiple post purchase offers based on customer criteria (cart totals, item bought, country, etc) and also include more offers or message options on the Thank you page. Jocelyn and the team at Salemate were always available to quickly help with any issues we had during implementation. They would also follow up to make sure everything was working perfectly. Highly recommended app, simple to set up, comprehensive features, and superb customer service.
They helped me with my question on the surveys very fast and politely!
Great support!