Charged me without any reason.. didn't helped for configuration or without following up with any helping guide.!
Rewardify: Store Credit & VIP
Review summary
36 reviews on the listingLast 30 days
6 new reviews
▼ 2.2 vs. all-time
Recent reviews
20 most recentThe app delivers what it says it does and support is just awesome!
Purchased this App as a bandage because shopify lacks the Core feature "Store Credit," and this app is so finicky, half of the time it doesn't work. It is so embarrassing. Makes our business look so unprofessional. After I issue store credit and send out email to customer the credit magically Disappears. Not that user freindly as well. Sucks big time. will have to look for some other app that really works
Was great for a long time but now is buggy, somtimes not removing credit that is process through our point of sale, causing huge losses if it is not caught. Also experience blank screens frequently and a failure to load requiring us to close the app and reopen it. Moving to a different credit system to hopefully resolve these issues
We used this app before and it worked perfectly, we have had it installed several months now and it doesn't work properly every time we click on the app from the POS it takes staff to our back office, not the app. Our staff literal are looking at the back office when they click to look at customers Rewardify account. We have emailed about this issue several times with no resolution.
Like everyone else says here, Jesse is awesome! You will not regret it!
Rewardify does what it says - it creates store credit for customers and lets you import store credit as well. It also has a suite of features that would be quite useful for wholesales or businesses that are reliant on store credit as a marketing tool. Having said that, it did not suit our purposes. Using store credit cancels out the ability for the customer to use discounts, because Rewardify saves the store credit as a discount, and Shopify does not allow discounts to be stacked. I also found their user interface to be unintuitive, and their documentation unhelpful.
We have had a great experience with Rewardify and the app developer Jesse has been very helpful throughout the setup process. Above and beyond service, extremely responsive and incredibly easy to work with! He not only added a Mandrill feature to Rewardify for us but also walked us through the entire set up process and helped resolve any issues we were having. Looking forward to using this great app!
They are really great to work with! Jesse went above and beyond in tweaking the code to try and get it to suit my needs (I was looking for an automatic % discount at X amount of $). Sadly it doesn't work on Shopify Plus Wholesale Channel (NO apps work on the wholesale channel at the moment), but it's a fantastic app for your normal Sales Channel. I am probably just going to open up a second store for my wholesale customers so that I can continue to use this app. Thank you, Jesse!
We use this app on several of our stores and it is very useful for us. There were some updates with Shopify itself recently which caused some glitches and impacted the way that apps such as this would work but Rewardify was quick to fix this. I reached out to support for some assistance customizing the look of the store credit button in our cart and Jesse was quick to respond and very helpful.
The support on this app has been amazing...over the top. The author took care of my every custom need--working with me to get it just right for my site. He went above-and-beyond what you would expect! The app itself has a lot of features and is very customizable. It does much more than we use it for on our site. If you need help getting it up and running on your site, don't hesitate to ask. You won't be disappointed!
Great Product. Wonderful customer service!
Rewardify was the best of all the loyalty apps we tested. They're all somewhat limited based on what Shopify allows the developers access to, but Jesse was extremely helpful during the trial period, even going in a tweaking some of our code to get things working properly and answering weekend emails when he was away from his computer. Works in store and online if you want your site and physical store to give customers the same experience. Rewardify even worked when we applied the customer's store credit and emailed them their cart so they could complete their order from home.