The app works as stated. The couple times I've needed help, their chat support answered almost immedately and either took over and made the edits or explained it very clearly. If you need an upsell app, this is a solid one!
Revize: Order Editing & Upsell
Review summary
126 reviews on the listingLast 30 days
11 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentWe've been using Revize for almost a year and half and have found it easy to use and it made things easier for both our customers and our support. Any challenges or app functionality requests have been helpfully supported by Shubham and the team.
Revize, is a game-changer! Allowing customers to edit orders after purchase is such a unique feature. The app is incredibly easy to set up, intuitive, and works seamlessly. We’ve seen immediate results – fewer support tickets, happier customers, and smoother ops. Special mention to Shreya and Shubham for amazing support and they have been amazing partners in my Shopify journey. Highly highly recommend the team and app
Good app!!
As a solopreneur preparing to launch my store, I can already see the value Revize brings. It’s like having an extra set of hands to handle customer support, allowing me to focus on growing my business. The app is incredibly easy to set up and intuitive to use, giving me a competitive edge by empowering my customers to make changes to their orders after purchase. So excited to use this :) The team is super responsive and helpful
Lifesaver. Had been looking for an app like this for too long. Keep it up!
The app is easy to set up, and the edit functionality saves me so much time that i would otherwise spend supporting customers. Features like editing the shipping and billing address are incredibly useful. Im looking forward to this great feature one - click upsell that is in the pipeline. The team is very helpful!
Its a great idea. The app is easy to setup and very user-friendly. The support team is also very helpful
I can’t say enough good things about the Revize app and the incredible team behind it. This app has been a total game-changer for my Shopify store, allowing my customers to easily edit their orders post-purchase. It has streamlined my operations, reduced support tickets, and even increased my average order value through upsells. What truly sets Revize apart, though, is their phenomenal technical support team. From the moment I reached out, they were prompt, courteous, and provided clear, helpful information. I was blown away by the speed with which they resolved any issues I had—not just related to implementing the app, but also assisting with other technical questions about my store. Their professionalism and efficiency are unmatched. Revize is a must-have for any Shopify store owner who values both customer satisfaction and operational efficiency. I’m beyond impressed and would give them 10 stars if I could! Thank you, Revize team, for your excellent product and top-notch support.
Shubham is very attentive; five stars for him as he's the only reason we're still working with this tool. The app is a little rough around the edges for the admin and the customer, but they are working hard to tune things up and I have no doubt we'll be able to give a full five stars on the app soon enough too.
Excellent app - has saved our customer service team huge amounts of time by allowing customers to cancel their own orders. Support is very responsive and helpful too :)
Really FAST communication every time I had a question. Personal help with everything to set me up and even after I was set up! SO easy to use and my customers can now do the editing work instead of ME! yay!
We use Revize on our headless store (Hydrogen) and the integration was effortless: a few blocks to add on the order status page and the thank you page, and it was live. The results speak for themselves. In about 20 days, 230 orders were edited by our customers in under a minute, generating over €1,000 in additional revenue and an estimated ROI of more than €3,300. Customer service requests related to wrong sizes, wrong variants or cancellations have almost disappeared. And the support really makes the difference. Shubham responds quickly, adapts the app to our needs and found an immediate solution when we ran into an issue. I recommend it without hesitation.
Application de vente incitative très utile qui permet au client de changer une variété d'options, y compris la quantité (très utile en tant que commerçant) après l'achat !
Probably the best support and clearest messaging of any post sale app we've explored! The responsiveness and helpfulness is matched only by the feature set and ease of deployment of this solution. Could not recommend it more highly!
We have been using Revize for 6 months now and I am very happy to confidently give a 5 star review. It has saved us hundreds of hours that would have been spent on customer support emails to make simple changes to orders. Recently we encountered an issue with how the app was working in collaboration with another app we use and the technical support we received from Revize was exceptional - they took ownership of the issue from the outset, and subsequently identified and resolved the bug the same day. I highly recommend this app, it will save you a lot of time and money.
This app has som of the best support in the business. David www.Satin-Boutique.com
Fantastic App! I really recommend it
10/10 onboarding experience. I tried lots of apps, always a headache, something never works as you like. This one actually not. I was surprised. The translations (We have 10 languages) were auto-added and after a quality check actually pretty good too. Already in first 24 hours 10 orders editted so pretty nice. (Shubham helped me)