Fleeta ResolvePilot: Support

by Fleeta LimitedHelpdesk · #251 in category

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Tracking since Sep 11, 2026

Listing content

Currently live on the App Store

Name

Fleeta ResolvePilot: Support

Subtitle

Customer issues, evidence, returns and refunds in one place

Introduction

Manage customer issues, conversations, evidence, returns and refunds in one place, with AI drafts.

Details

ResolvePilot gives every customer issue one home: the conversation, the photos and evidence, the order, and the return or refund that settles it. AI drafts replies from the facts on file and you approve them before anything goes out. Free plan to start. Built in the UK by Fleeta.

Pricing

1 plan

freeFree

Media

8 assets

Automation controls with merchant approval boundaries

Attention queue sorted by customer resolution urgency

Case strategy with grounded AI analysis and safety checks

Return and refund approval with deterministic safeguards

Attention queue for evidence-first customer resolution

Customer conversation with merchant-reviewed message drafts

Evidence workspace with files, narrative and Shopify readback

Developer

Fleeta Limited24 apps published