Excellent app and outstanding customer service! I am extremely satisfied with SA Request a Quote. The app works very well and is a great addition to our Shopify store. What impressed me the most was their customer support. I had an issue with our quote request emails, and their team was incredibly helpful, patient, and responsive. They took the time to understand the problem and made sure everything was working properly. It's rare to receive customer service this good. They truly care about their customers and go above and beyond to help. I highly recommand this app and their team. They absolutly deserve 5 stars !
SA Request a Quote, Hide Price
Review summary
652 reviews on the listingLast 30 days
19 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentGreat support as always
Support Team of Haley is quick reply,quick to slove problem!Very nice.
Great support
Both times that I've contacted the support team, they were responsive and diligent in solving the matter.
zijn zeer behulpzaam
Excellent atention a quick response. Thanks for your help!!!!
Always solve problems quickly and accurately. Today, I needed to update the app across all three sites, and they took care of it in just one minute. Everything is working perfectly so far, and I am highly satisfied!
First off, the app is amazing. Simple, useful and effective. I think the only thing better than the app is the customer service. The team is super responsive and very helpful!
We have a company that custom builds most of our products and we needed a robust quoting extension. The biggest feature for Globo Request a Quote is the "Quote Cart". Most quoting apps submit one quote per product and many of our customers choose several products and then need one large quote. The form also allows us to collect all of the information we could possibly need to quote them accurately (deadlines, file uploads, etc). The other big reason we chose this app is because it integrates with Bold Product Options and when we encountered a compatibility issue, the Globo team didn't hesitate to fix it and now everything is working perfectly. We couldn't be happier and will definitely look at the rest of Globo's extensions to see what else we can integrate into our store. 2021 Update: This is by far one of the best app support teams out there. They are extremely responsive in addressing any issue no matter how small, and always provide a rapid resolution to your request. Thanks again to Emma, Joel, and their entire team for keeping their support service top notch! We'd highly recommend any app developed by this team.
Excellent service! Toutes les applications de Globo offrent un très bon service, n'hésitez pas à faire affaire avec eux. J'ai 3 applications avec eux.
Excelente soporte, excelente aplicación, muchísimas gracias, recomendada ampliamente! Contestan sumamente rápido y resuelve de inmediato.
The app itself is solid, but the communication with Lyla is extremely frustrating. I initially contacted support with a question and she helped right away. She immediately asked for a review, but I didn’t have time to leave one because I was still in the middle of setting up the app on my site. When I returned to the chat to ask for additional help, I was completely ignored. I sent multiple follow-up messages and received no response at all. It feels like I was simply ghosted. Her icon is green and shows shes online receiving my requests for help but no response. Very frustrating to be ignored when setting up this app.
Supporto eccellente.
App works well and they are very responsive to any issues of feedback.