SASO

Relocate+ Order Editing

by Crowd Control✓ Built for ShopifyHelpdesk · #18 in category
Tracking since Dec 3, 2025

Review summary

42 reviews on the listing
5.0★
5 ★
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Last 30 days

5.0★

2 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Oscha SlingsUnited Kingdom · Oct 8, 2026

App does what we need and is a reasonable price. Don't think I've ever had an app team go so above and beyond to get it working as we needed! Jason was chatting with another app team to get emails all working right and he fixed the code as needed.

★★★★★AccurascaleUnited Kingdom · Oct 6, 2026

Simply awesome! Let customers self-serve editing shipping details as they need, and the developers even plugged into our 3PL platform (mintsoft) so edits are pushed to the warehouse automatically - phenomenal app, support, service and value for money!

★★★★★Moose Labs LLCUnited States · Sep 4, 2026

UPDATE: After 1 year of use, this app is still great, and the support is still fantastic! Thanks so much! ~~ This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!

★★★★★Upside DrinksCanada · Sep 4, 2026

This app has been a TRUE GAME-CHANGER for us. It greatly simplifies shipping address updates and order adjustments, allowing us to automate key parts of our workflow. We no longer need to manually handle every customer request, especially helpful outside business hours. A must-have for any business looking to improve customer satisfaction while saving time and labor costs through automation!!

★★★★★MockingbirdUnited States · Sep 4, 2026

Tons of customization for such a lightweight and affordable app. Customer support has been fast and helpful! When we've reached out with issues, we get customized advice based on our actual setup, rather than a boilerplate answer or simply a link to docs.

★★★★★RocketMagsUnited States · Aug 23, 2026

Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to make. Customers love it too! Support is super responsive. This is a no brainer.

★★★★★CMD-CollectiblesUnited States · Aug 23, 2026

CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we have preorders) which lets customers update well after purcahse and closer to the time we are shipping Also - Jason is fantastic. He’s extremely responsive, helpful, and quick to look into any questions or issues that come up. That level of support makes a huge difference - and hoenstly makes the difference between a good and bad experience Definitely recommended for any Shopify store that needs post order address changes

★★★★★Cassette OpticsUnited States · Aug 23, 2026

This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.

★★★★★Philadelphia CandiesUnited States · Aug 23, 2026

Highly recommend Jason and Crowd Control to allow our customers to update their shipping address prior to the time of label creation. Crowd Control provides a professional, high quality service with the development of this application.

★★★★★Luke's LobsterUnited States · Aug 23, 2026

This app was very easy to install and works perfectly. Customer service was very helpful and quick to respond!

★★★★★OPEONGOCanada · Aug 23, 2026

Great App! I love simple apps that work well. After running our first pre-order campaign we spend so much time updating peoples addresses. This app put the control into our customers hands and just saves time. Their development team has been easy to get ahold of and very helpful.

★★★★★oliviablaireUnited States · Aug 23, 2026

This app is an absolute no brainer. If you have customers that provide the wrong shipping address (happens to every store owner really) this app allows your customer to edit their shipping address after checkout. You can easily set the amount of time allowed for editing the order after it's been placed. 15 minutes has been our sweet spot. If you like saving time, money, preventing chargebacks, etc this is your app.

★★★★★Mechanical Design LabsUnited States · Aug 23, 2026

I ran a large crowdfunding campaign which takes months to fulfill. In that time lots of backers move which can make it a nightmare to keep addresses up to date. Relocate made it very easy by allowing backers to update their own addresses easily as many times as needed. Definitely recommend it!

★★★★★Vazymebiotech.huHungary · Aug 23, 2026

This app is amazing! Exactly what I needed!!!! Thank you soooo much!

★★★★★BearVaultUnited States · Aug 23, 2026

Very responsive customer service. This app meets our needs exactly and has cut down on shipments getting lost already.

★★★★★PURE MAMA SkincareNew Zealand · Aug 23, 2026

We were struggling with a high number of support tickets around address changes, adding a note and order changes after checkout. This app made it super easy for the customer to make changes to their order on the thank you page before the order reached our 3PL for fulfilment. Really intuitive setup and great support too.

★★★★★Misha & PuffUnited States · Aug 23, 2026

I'm honestly surprised that this app is free. It works great, Crowd Control's support is awesome and super responsive.. This app is so good it makes me want to see what other apps this company makes just so I can support them. If you need your customers to be able to change their addresses, install this app now.

★★★★★Creepers SocksNew Zealand · Aug 23, 2026

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

★★★★★Mighty + BrightUnited States · Aug 23, 2026

I think this is a great app. We tried a similar one and had a lot of issues - this works seamlessly and has decreased the number of customer services inquiries we receive.

★★★★★Hey Harper ShopUnited States · Aug 23, 2026

Easy to install and set-up. Affordable and easy to use to our end customers. Very flexible on what options you want to provide your customers, for how long they can edit their order and which objects they can edit (address edits only, address edits + product removal/addition, cancellation option). Fully scalable to your needs. Overall, this app will cover your standard ecommerce needs.

Review locations

Top countries by review count
United States
2764.3%
Canada
614.3%
New Zealand
24.8%
United Kingdom
24.8%
Spain
24.8%
Hong Kong SAR
12.4%
Hungary
12.4%
Germany
12.4%