One Tree Planted at Checkout

I added the app to our website and have since sold 50+ trees, however unsure whether the ‘order’ has been received by One Tree Planted. I have tried to reach out to the organisation with little response. Obviously the concept is sounds however their follow up and action is lacking behind. I find the map on their website slightly misleading, I would like to have more traceability on their direct action rather than highlighting other charities work as if it was all their own. Secondly, I would have liked our generous customers to be offered a Tree Certificate’ for their donation. We have yet to receive our first invoice but we have taken the decision to remove the app until we have a response from the developer.

Planting trees in your neighborhood is one of the coolest things you can do for the local environment and also for the planet! It is amazing to be part of this act!

Works very good. Have been using the app for a few months now and our customers are very happy to be able to easily plant a tree

Je l'utilise depuis quelques jours et c'est très facile d'utilisation. J'ai choisi de planter un arbre / commande + 1 arbre par arbre planté par mes clients.

So far so good with this app. The support has been attentive and I love the fact that my customers at www.oldschoolfootball.co.uk can in some way offset their retro football clothing purchase by planting a tree. I plan to offer tree planting instead of discounts at some point too. Thanks One Tree Planted :)

This app is wonderful because the customer can choose to add a tree to their cart for just $1 and a tree is actually planted on their behalf. It is a very effective and easy way to make positive changes in the world. The app is so simple to use from the store owner and customers end. Since I have installed it most customers have chosen to plant a tree. I feel very excited that my store can help to rehabilitate areas in the world by trees being planted there. I would love to see this app installed on all Shopify stores to support these amazing tree planting projects all around the world.

The app is quite easy to use and the customer service is very helpful. I like that you can display in different ways (widget/pop-up/in the shopping card) that you work with One Tree Planted.

This app has enabled our customers to plant a tree when purchasing from our website. I can also display a 'tree count' with thanks to their support team, Anthony in particular - who has been a great help! They provide media resources too which was a nice surprise! Amazing app and service :)

Amazing way of helping the environment. We really love this app and we are really committed to its mission.

Amazing app for donations and helps protect our planet! They also have great support team for the integration on shopify!

Very nice. Love this organization.

Really cool app! It is easy to set up and Paul offered great customer service. I love that my customers are able to make donations for the environment!

The high level of customer service from Anthony in the OTP team made the integration of this app seamless. Anthony also has the patience of a saint to deal with our detailed customization requests. The app is working great.

I like the idea of this app, but it needs work. I hate pops ups, so I will never use that option, it annoys customers. The issue for me is with the widget. It should only display in the cart, it shouldn't show permanently on the site. I also need to be able to alter the height of the part that pops out of the widget, as on mobile it cuts off the second button and you have to scroll to see it. It would also be nice to have the widget appear at the top rather than the bottom but that's only because it sits under my live chat icon at the bottom and you can't read it. I'll edit my review if these are fixed.

I was so excited about this app although after speaking with someone for the business side of things I quickly realized that this was not the app for my brand. The employee I had a meeting with was extremely short, looked like she didn't want to be on the call (via zoom, yikes) and proceeded to laugh at some of the questions I had. I've never received such low customer service. The app in general could use some improvements with the way payments are taken as some previous reviews mention. I plan remove the app soon and explore other companies instead.

Great customer service and the app is easy to use! Would love to use it in the future, once the feature we requested is integrated.

A great app if you're looking to play your part for the environment (which you should) - plugs in very easily and quickly to your online store, has a clean UI and the support is outstanding!

This is a great app, simple to install and set up. Their support is quick and responsive, Paul was great and helped us with a couple of details. A positive way to support the environment!