Referral Program ‑ Shopjar

o not use this app, or any app made by this team, under any circumstances. It’s a complete waste of time. They spent a long time setting it up and it still doesn’t work. When you ask a question, they brush you off. Then they apologize over and over again. You feel sorry for them and say “okay, never mind,” reinstall the app, and they make everything even worse. They made me look ridiculous in front of all my affiliate customers; for days now, people’s purchase commissions aren’t being recorded. Their help desk basically doesn’t work.

Vaishaak was great, he was very patient with me. Excellent.

Quick response and was able to help me set up and land on what I exactly need for my business. Simple and very straightforward app.

Instant response and helped me to finalise installation and design.

The App seems promising with various features required for a Referral Program. Good Support over Zoom call.

Very professional and willing to solve our problems...

Harini is a nice person and she explained clearly. like her

Harini did well to explain how I can set up my referral pages!

Sreenithi was very helpful!

Kaarthika was very helpful! As a first time user to navigate the setup of the program, she provided a crystal clear walkthrough of how this could be a successful route for our organisation.

Update: I worked with the team to update the landing page. They helped me review the landing page so it looked better on our website. Worked fine until they made some recent "improvements." Now it doesn't clear the pop up that tells you about the improvements and you are frozen. Sent two emails to support. No answer. Don't install until you know that the version of Shopify you have works with this app.

I have not been impressed by this app. There is no way for me to input my affiliate's paypal information for them, I cannot update their affiliate code without errors, features are hidden, and the interface is not comprehensive. Reports are confusing, I can't tell if my automatic payments are making it to my affiliates too. Not to mention their only hours of availability for onboarding or customer service meetings is 1AM-9AM or 6PM-12AM? Why do you not have availability for meetings during regular business hours? Not impressed.

Der Support war sehr schnell und gut. Vielen Dank

Niha was brilliant - super helpful when I didn't know where to start. Patient, kind and very knowledgeable. Thank you!

The app itself is excellent, well-designed, and does a fantastic job driving referrals. While the free version gives you a good feel, I highly recommend upgrading to the paid plans to unlock its full potential and truly maximize your sales. A special shoutout to Nihasini from the support team—she was absolute magic! When I ran into an issue, her assistance was prompt, efficient, and she took immediate action to resolve everything smoothly. Exceptional app backed by top-tier customer support. Definitely worth every penny!

Great Support

Great referral app

Harini did an excellent job! thank you

Karthika WAS VERY HELPFUL