AAA: Recurring Memberships App

I found the app very complicated at the beginning but after watching the instruction video I was able to set up the plans. I had some additional questions that were responded by support immediately and I got a video tutorial for every single question. In the end, I needed a custom design for the membership boxes. These guys designed exactly what I needed and correct them three times because of my mistake and the client´s requirements. I am really happy I gave this app a try and it can do everything for me and I don´t need to remove members manually anymore! Moving from Locksmith to AAA Memebership. Thank you guys!

The app works well and it does what it says it does. The real selling point is the customer service! they are super helpful in setting it up and solving any issues that come along.

This is my 2nd time thanking the amazing support team!! I submitted a request for help last night, and today they have fixed the issue with my subscription plan & got things running for me! They responded so quickly & kept me updated with progress reports. I am so grateful for the care & attention they give to supporting my use of the app. - Here is my original review from 2021 - Awesome support from the team. They were very quick to respond to my support ticket, easy to work with, and had my setup issues resolved within the week. Great app, a real life saver as I needed recurring payments and membership capability for my website. This is the best solution I could find for Shopify and have now used this app on two of my websites. Thank you team. Keep up the great work!

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

Be careful! I spoke on the phone with 2 of their support reps, and they admit that their app cannot do what I need, but all they keep saying is "Just go and buy the entire bundle that includes this app and so much more. It still won't do what you want, but it will help you in so many other ways." All they did was push the upsell to a very pricy product! Now I'm trying to remove my Stripe payment API keys to disconnect the app and I cannot remove them! The app also asks for my email password which makes me uncomfortable. And in less than 12 hours, their entire server was down twice, once for an hour and again for about 10 minutes! Be careful! The app may work great for some, but I was unimpressed and concerned about security and reliability.

This app help me to give access to an specific page using a register and login form. This app is great to offer exclusive discounts to you previously registered members. The Support team rocks, and they were on the lookout during implementation and testing.

We had tried other membership options which were less than user-friendly and needed more of their apps to make it work. AAA Membership was easy to set up. When I needed help installing some of the liquid code they answered us within the hour and had the installation complete before the following day. Their communication was clear, professional, and prompt. We highly recommend giving AAA membership a try.

Great app! Quick and helpful support for any issue. The plugin is constantly developing comfort functions and already matches our needs.

I installed the app on the basis that I wanted to try it out and see if it could meet our requirements, but found setting things up very confusing and was puzzled by the fact that I needed to connect it to PayPal. Normally apps bill directly through Shopify. I also thought that $7.99/month was a flat fee (this is the only price shown on Shopify apps), but actually that’s only for up to 50 members. I tried to email twice to request assistance and I received no reply.

The app meets all my needs, and the support team is always friendly and helpfull! They standart layout for the storefront is not perfect. But it is possible to get additional help with custom cording for an extra fee, if that is needed.

The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.

WE have had issues and can not get the paypal option to work. All response to support has not been returned. What can we do? Otherwise the rest of it seems to work. Wish it would integrate with a product of the store. If a user is already a member on the site, and signs up for a AAA membership it can overwrite there password.

Great customer service ! Not always easy to use but I recommend the application, it's pretty complete !

AAA Membership is the BEST membership in the app store. Don't bother with the other apps. AAA Membership works perfectly, and they provide excellent support and quickly. They have answered and continue to answer every single question or concern that I have had. After almost a year, I give it a 5+ rating. An added benefit is the support team. I can praise the support team enough...by chat, by Zoom or by email...they answer quickly and completely.

This app has been a perfect fit for my needs. It’s straightforward to set up, with a user-friendly interface that makes managing memberships hassle-free. What really stands out is the support—they’re always available, quick to respond, and go the extra mile to help. It’s rare to find such reliable service. Highly recommended for anyone looking for a no-fuss solution to recurring memberships.

wish i could give it less than 1 Star!! Customer service not great, passed me onto their 'partners' based in India who advised it will cost me $1400 to do a few hours work...no thankyou! not interested in a company that does business in this way

While the initial troubleshooting was helpful as the team got to the issues really fast, but subsequent recurrence of the issue proved ineffective as the team failed to either troubleshoot the problem, or even respond to my email. My last email went unreplied for more than 5 days. Store can't launch until issue is addressed and resolved. Furthermore, I don't have any access to the app anymore. I guess that's their way of getting prospective customers to be hooked on their app. Until membership starts, then any communication gradually becomes unresponsive.

I live customer service, each time they help when I am in trouble. the app is great and help me increase revenue

Amazing support, they help me to add all things on my website really fastly. I recommend this app ;)

Excellent customer service! Subin is always great at helping me when I need it. I recently updated my theme and needed additional help installing app with new theme and they were great to help.