Binta is the best support. The app is easy to use and wonderful.
Recurpay Subscriptions App
Review summary
577 reviews on the listingLast 30 days
64 new reviews
▼ 0.4 vs. all-time
Recent reviews
20 most recentSinchain was super helpful, knowledgable and fast at responding! Thank you!
great service
Very helpful and gets the job done!
Fast response to chat support, and with a bit on humor, great start to a confused day!
Great service! really fast and positive can do customer service. Will continue to use there service as there customer service is brilliant
Great value for the money, support is fantastic. Sinchain helped me find an issue with my Build A Box feature that I didn't realize was there. I was skeptical of subscriptions, but they really do work.
Good user experience and easy to understand / navigate.
I have a small business which offers an illustrated letter subscription. Finding a way to manage quarterly subscriptions and round up late-comers with set anchor dates has been surprisingly difficult, and I felt like I was coming up against a brick wall every time I tried to look into it. Eventually I came across Recurpay, one of the options Shopify suggested when their platform couldn't do what I needed it to. The live chat option on Recurpay is quick and easy to use, and I got the clarification and help that I needed. The team member I spoke to went above and beyond (thank you Sinchain!) and went through different options with me. I wasn't expecting to be able to dive so deep into the specific requirements of my subscription, but to be able to talk it through, listen to their ideas, and chat backwards and forwards was both really helpful and reassuring. I'm so thrilled that I found Recurpay. I love the amazing customer support, and I'm actually excited to use this tool alongside my Shopify subscriptions. I think they might finally be the answer to my headaches ! Thank you SO much, Recurpay.
Recurpay's a reliable platform to get Subscription modules sorted for your D2C businesses. It's an all-around steal, considering the functionality, and the fact that Gurpreet and his team are a delight to work with. They extended technical and advisory support to us to optimize our subscription modules as well. Pre and post-onboarding, they patiently tended to our numerous queries and ideas and gave effective advice. We recommend Recurpay. - Raghav (Bombay Island)
Support team very helpful & fast. Needs very little information & fix’s the problem/issue every time
The support team is excellent very knowledgeable and was able to fix all of the issues in the questions I have asked
Outstanding customer service. Recurpay's team replied within minutes, knew exactly how to help, and stayed with me until everything was working. Fast, friendly, and truly helpful. The best support I've had from any Shopify app. Highly recommended.
Support team is fantastic for this app - much better than I have seen with other tools. Incredibly responsive and helpful - they make it incredibly user friendly and easy to navigate any challenges you have during setup. Sinchain was a great help!
Support has been really helpful! They helped me get everything set up with the subscription feature in my bundle app, and made the whole process really easy. Definitely happy with the service!
I un-instaal this application. but once I have done guess what, its now showing in my site! its now showing in all pages!!! don't install don't know how to fix this gar..ge.
I didn't know how to move the widget to where I wanted on the product page so I contacted the Support team. Thanks to the Support team for the immediate help and result! I appreciate it!
Unbelievable service! Second to none support. Nothing was too much. So happy i installed this app. Its so easy to use and instal and their support team is super quick to respond to enquiries and get them resolved. 100 stars if i could give them
We switched from Recharge to Recurpay a couple weeks ago. So far everything is working as expected. We had some hiccups in the transfer due to issues on the Recharge side, but Recurpay did a great job of handling everything. The chat support is fantastic. They reply promptly and the agents either know the answers or can get them very quickly. I'm giving 4 stars because I would like the ability to sort subscriptions by next order date, as this helps us with planning. It's also is a challenge that we can't update payment information or create new orders and enter payment manually within Recurpay as we could in Recharge. I understand this is because of how payments are processed, but it does create a roadblock for us when helping our customers. All in all, it's much better and cleaner than Recharge as it doesn't create duplicate listings and, so far, it always functions as intended without a bunch of random glitches.